Esther Goldsmith
Havertown,PA
Summary
Professional Secretary with over 20 years of experience managing daily administrative support tasks and operations in business industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
22
22
years of professional experience
Work History
Secretary
Student Health Services, Temple University
09.2001 - Current
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Maintained organized filing system of paper and electronic documents.
- Responded to customer issues to provide immediate resolution and improve retention.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Medical Secretary
Temple Midwifery Practice
1997 - 2001
- Scheduled laboratory tests, imaging studies and other procedures as requested by the physician.
- Transcribed doctor's orders into the electronic health record system.
- Prepared patient charts for physicians prior to appointments, including updating existing information.
- Greeted patients upon arrival, collected medical history and verified insurance coverage.
Medical Assistant
Spectrum Health Medical Group
1994 - 1997
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Administered injections, medications and treatments as directed by the physician.
Education
Certificate - Real Estate
Temple University Real Estate Program
Philadelphia, PA12-2022
Associate of Science -
Delaware County Community College
Media, PA05-2003
Certificate - Medical Assisting
Tracey Warner Allied Health
Philadelphia, PA05-1984
Certificate - Administrative Assistance And Secretarial Science
Center For Innovative Training And Education
Philadelphia, PA05-1983
Skills
- Supply Ordering/Restocking
- Appointment Scheduling
- Payment Collecting/Payment Posting
- File Management
- Multi-Line Phone Systems
- Mail Distribution
- Verbal and Written Communication
- Patient Check-In
- Telephone Customer Support
- EMR Updating
- Patient Scheduling
- Insurance Verification
- Electronic Recordkeeping
Timeline
Secretary
Student Health Services, Temple University
09.2001 - Current
Medical Secretary
Temple Midwifery Practice
1997 - 2001
Medical Assistant
Spectrum Health Medical Group
1994 - 1997
Certificate - Real Estate
Temple University Real Estate Program
Associate of Science -
Delaware County Community College
Certificate - Medical Assisting
Tracey Warner Allied Health
Certificate - Administrative Assistance And Secretarial Science
Center For Innovative Training And Education
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