Esther Idani
Sunny Isles Beach
Summary
M.A. Candidate in International Relations with academic training in political science, international affairs, immigration policy, diplomacy, and global relations. Experienced in operations support, leadership, customer service, and multicultural communication in fast-paced environments. Strong analytical, research, communication, and organizational skills developed through academic coursework and professional experience. Fluent in English and French with a strong interest in immigration services, humanitarian affairs, diplomacy, and federal public service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Agent
FedEx
Miami
12.2024 - Current
- Supported logistics and operational activities, ensuring efficient flow in high-volume international airport environment.
- Coordinated shipment processing, ensuring compliance with safety procedures and timely delivery.
- Communicate effectively with team members and supervisors in fast-paced operations.
- Demonstrated strong organizational and problem-solving skills to navigate time-sensitive conditions effectively.
Manager
Wendy's | Delight Restaurant Group
Port Saint Lucie
01.2021 - 08.2024
- Recruited, trained, and supported team members to enhance team capabilities and operational effectiveness.
- Supervised daily operations and coordinated staff activities to ensure seamless service delivery in a fast-paced environment.
- Resolved customer concerns, ensuring satisfaction through professional communication and effective problem-solving.
- Strengthened leadership and team coordination skills through staff supervision.
- Ensured compliance with food safety and sanitation standards.
Education
Master of Arts - International Relations
Liberty University
Lynchburg, Virginia03-2027
Bachelor of Arts - Political Science
Florida International University
Miami, Florida01-2025
Associate of Arts - Political Science
Indian River State College
Port Saint Lucie, Florida01-2024
Skills
- Operations & Logistics Support
- Administrative Support
- Microsoft Word
- PowerPoint
- Online Research Tools
- Organization
- Policy Analysis
- International Relations Research
- Immigration & Public Policy Interest
- Academic Research & Writing
- Cross-Cultural Communication
Certification
ServSafe Certification
Languages
- French
- English
Academic Experience
- Conducted research and analysis on international relations, migration policy, and global political systems.
- Prepared analytical papers, policy papers, and presentations on international affairs topics.
- Evaluated political and humanitarian issues using research and policy analysis methods.
- Collaborated with diverse groups in academic and multicultural environments.
- Demonstrated strong written and verbal communication skills through presentations and research assignments.
- Managed deadlines and multiple academic projects simultaneously.
- Organized research materials, reports, and documentation efficiently.
- Proficient in Microsoft Word, Excel, PowerPoint, and online research tools.
Leadership Experience
Student Government Association President, Cerco, Burkina Faso, 01/17, 12/19, Represented student concerns and communicated with academic leadership., Organized meetings and student engagement activities., Served as liaison between students and administration., Facilitated communication among diverse student groups.
Languages
French
Professional
Accomplishments
- Pi Sigma Alpha – The National Political Science Honor Society
Timeline
Operations Agent
FedEx
12.2024 - Current
Manager
Wendy's | Delight Restaurant Group
01.2021 - 08.2024
Master of Arts - International Relations
Liberty University
Bachelor of Arts - Political Science
Florida International University
Associate of Arts - Political Science
Indian River State College