Esther Joshua
Summary
A student with a passion for helping others, especially children. Positive, upbeat, and skilled in communication.
Overview
9
9
years of professional experience
Work History
Bariatric Program Coordinator/Medical Assistant
Utah Surgical Associates
Provo, Utah
01.2024 - Current
- Perform medical records management, including filing, organizing, and scanning documents in a team of 200+ patients.
- Sanitize, restock, and organize exam rooms and medical equipment required by 20 staff members.
- Direct patients to exam rooms, field questions, and prepare six rooms for physician examinations.
Childcare & Private Hold Assistance
Personal Employer
Benicia, CA
01.2021 - 01.2023
- Enhanced children's social skills by implementing interactive group activities and play sessions.
- Promoted healthy eating habits by preparing nutritious meals.
- Snacks for children in accordance with dietary guidelines.
- Maintained a safe and nurturing environment, ensuring proper supervision of children at all times.
- Facilitated intellectual growth through age-appropriate.
- Educational activities, including reading, writing, and arts, and crafts.
Customer Service
Q Sciences
01.2023 - 01.2023
- Managed and prioritized 30 customer service requests to achieve prompt resolution.
- Boosted customer service satisfaction by 37% through consistent quality control.
- Drove excellence in customer service while overseeing department functions to improve 40%.
- Maintained stock of items, cleanliness, organization staff of 10 on table clearance.
Office Assistant
Wish Marketing Enterprises
01.2017 - 01.2019
- Enhanced office efficiency by managing schedules, arranging files, and maintaining a clean workspace shared with 5 employees.
- Streamlined communication between departments by 15-20% for better collaboration and increased productivity.
- Increased customer satisfaction by providing professional and courteous 8 hrs front desk support.
Education
Bachelor of Science - Applied Health
Brigham Young University-Idaho
Rexburg, ID - Online01.2026
High School Diploma -
Mbezi Beach High School
01.2016
Skills
- Inventory control
- Attention to detail
- Leadership and time management
- Appointment scheduling
- Medical procedures
- Data entry
- Decision making and problem solving
Timeline
Bariatric Program Coordinator/Medical Assistant
Utah Surgical Associates
01.2024 - Current
Customer Service
Q Sciences
01.2023 - 01.2023
Childcare & Private Hold Assistance
Personal Employer
01.2021 - 01.2023
Office Assistant
Wish Marketing Enterprises
01.2017 - 01.2019
Bachelor of Science - Applied Health
Brigham Young University-Idaho
High School Diploma -
Mbezi Beach High School