Makenna Panton
Houston
Summary
Forward-thinking manager with a proven track record in implementing new processes and driving innovation. Demonstrated ability to solve complex problems and possess a deep understanding of policies and procedures. Skilled in evaluating employee performance and successfully overseeing critical projects.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Health Administration Program Coordinator Assistant/ Intern
Texas Southern University
01.2023 - Current
- Assisted in program planning and coordination, supporting the development and execution of events, workshops, or initiatives by handling logistics, scheduling, and communication with participants.
- Managed participant and stakeholder communications, responding to inquiries, sending updates, and ensuring smooth engagement with program stakeholders.
- Maintained program records and documentation, organizing and updating files, tracking progress, and ensuring all necessary paperwork and reports were completed accurately and on time.
- Supported program evaluation and reporting, gathering feedback from participants, assisting with data collection, and helping to analyze outcomes to assess program effectiveness.
HR/Healthcare Administrative Intern
Texas Southern University College of Pharmacy
05.2024 - Current
- Supported HR-related projects including recruitment outreach, policy communication, and employee survey initiatives.
- Assisted with onboarding procedures and data collection for graduate students and staff engagement.
- Created promotional materials for the COPHS department, boosting visibility and improving departmental communication.
- Contributed to workflow process improvements, enhancing operational efficiency.
Substitute Teacher
Scoot Education
02.2024 - Current
- Provided instruction and guidance to students in the absence of a regular teacher.
- Organized lesson plans and activities for students.
- Assisted with classroom management issues when needed.
Manager
Bradys Home Daycare
09.2022 - 03.2024
- Developed and implemented policies and procedures for daycare staff.
- Monitored daily activities of children to ensure safety and proper supervision.
- Maintained accurate student attendance records, behavior, academic performance, health information, and other related data.
- Managed financial aspects associated with running a successful daycare business.
Assistant Manager
Odyssey Fun World
09.2020 - 08.2022
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Initiated new projects that resulted in increased productivity across all departments.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Sales Associate
Champs Sporting Goods
01.2020 - 12.2021
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
Education
Associate of Science - Health Administration
South Suburban College of Cook County
South Holland, IL06-2023
Bachelor of Science - Health Administration
Texas Southern University
Houston05-2025
Skills
- Sales prospecting
- Client requirement analysis
- Inventory Control
- Client Account Management
- Problem-Solving
- Multi-tasking strength
- Guest Relations
- Program management
- Strategic planning
- Project management
- Facility management
- Office administration
Certification
- CPR Certified
- Completed certification in CPR, showcasing a commitment to safety and emergency preparedness.
Accomplishments
- Member of Alpha Kappa Alpha Sorority, Inc. Actively contribute to community service and leadership initiatives through this esteemed organization.
- 6x President's List Student Recognized for outstanding academic achievement at Texas Southern University, consistently demonstrating dedication and excellence in my studies.
Timeline
HR/Healthcare Administrative Intern
Texas Southern University College of Pharmacy
05.2024 - Current
Substitute Teacher
Scoot Education
02.2024 - Current
Health Administration Program Coordinator Assistant/ Intern
Texas Southern University
01.2023 - Current
Manager
Bradys Home Daycare
09.2022 - 03.2024
Assistant Manager
Odyssey Fun World
09.2020 - 08.2022
Sales Associate
Champs Sporting Goods
01.2020 - 12.2021
Associate of Science - Health Administration
South Suburban College of Cook County
Bachelor of Science - Health Administration
Texas Southern University
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