Esther Levier
El Paso ,TX
Summary
Well-qualified Human Resource Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
8
8
years of professional experience
Work History
Human Resources Specialist
U.S ARMY
05.2020 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Customer Service Representative
Dexcomm
02.2019 - 03.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Sales Associate
Walmart
01.2018 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Visual Sales Manager
Love Culture
11.2015 - 12.2018
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Education
High School Diploma -
Beau Chene High School
Arnaudville, LA05.2015
Skills
- Team Building
- Training Development
- Employee Retention
- Talent Management
- Problem Solving
- Active Listening
- Strong Communication Verbal And Written
- Computer- Literacy
- Time Management
- Performance Management
Timeline
Human Resources Specialist
U.S ARMY
05.2020 - Current
Customer Service Representative
Dexcomm
02.2019 - 03.2020
Sales Associate
Walmart
01.2018 - 12.2018
Visual Sales Manager
Love Culture
11.2015 - 12.2018
High School Diploma -
Beau Chene High School
Similar Profiles
Isabella EisenherzIsabella Eisenherz
Psychological Operations Specialist at U.S. Army Reserves / U.S. Army Active DutyPsychological Operations Specialist at U.S. Army Reserves / U.S. Army Active Duty
Journey SmileyJourney Smiley
Department Supervisor at U.S ArmyDepartment Supervisor at U.S Army
Azucena RamirezAzucena Ramirez
Combat Medic at U.S ArmyCombat Medic at U.S Army
Daniel StudentDaniel Student
Generator Technician at U.S ArmyGenerator Technician at U.S Army
Megan QuianMegan Quian
Tutor at Friends And Family MembersTutor at Friends And Family Members