Esther Lloyd
East Lansing,MI
Summary
Friendly, outgoing, and detail-focused, bringing solid understanding of customer service principles and strong organizational abilities. Possesses knowledge of sticking to procedures coupled with excellent time management skills. Committed to fostering positive customer experience and driving team efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista Shift Supervisor
Quickly Cafe
01.2023 - 08.2024
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Education
High School Diploma -
Michigan State University
East Lansing, MI05-2028
Skills
- Inventory controls
- Opening and closing procedures
- Food safety understanding
- Problem-solving abilities
- Multitasking
- Reliability
- Team Leadership
- Safety Procedures
- Time management abilities
- Adaptability
- Professionalism
Certification
Servsafe
Servsafe food handler taken at OSTC SE campus
Servsafe
Servsafe Allergens taken at OSTC SE campus
Timeline
Barista Shift Supervisor
Quickly Cafe
01.2023 - 08.2024
High School Diploma -
Michigan State University
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