Esther Lumuanga
Houston,TX
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
DaVita
Houston, Texas
08.2024 - Current
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient care areas and equipment.
- Documented patient information accurately in electronic health records systems.
- Educated patients on treatment plans and procedures as directed by nurses.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Restocked unit frequently with necessary medical supplies.
- Instructed new employees on proper techniques of performing daily tasks.
Team Leader
Ard Logistics
Tyler, Texas
04.2020 - 03.2023
- Led team meetings to coordinate daily logistics operations and improve communication.
- Trained new employees on safety protocols and best practices in warehouse operations.
- Maintained a positive work environment that promoted collaboration between team members.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Reviewed completed work to verify consistency, quality, and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assigned work and monitored performance of project personnel.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Education
Legal Studies
Auburn University
Auburn, Alabama, AL02-2026
High School Diploma -
Byron Nelson
Roanoke, TX06-2016
Skills
- Patient care
- Electronic health records
- Team leadership
- Customer service
- Problem resolution
- Effective communication
- Information protection
- Verbal and written communication
- Professionalism
References
References available upon request.
Timeline
Patient Care Technician
DaVita
08.2024 - Current
Team Leader
Ard Logistics
04.2020 - 03.2023
Legal Studies
Auburn University
High School Diploma -
Byron Nelson