Esther McNeill Reid

• Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
• Developed [Type] program from ground up, laying out framework, and defining roles.
• Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
• Maintained and updated project related documents.

• Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
• Developed [Type] program from ground up, laying out framework, and defining roles.
• Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
• Maintained and updated project related documents.
• Provided ongoing direction and leadership for program operations.
• Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
• Recruited and trained staff and volunteers to upgrade collective team skills.

• Met with project stakeholders on regular basis to assess progress and make adjustments.
• Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
• Coached team members on productivity strategies to accomplish challenging goals.
• Interacted with customers and clients to identify business needs and requirements.
• Managed multiple strategic projects with numerous sub-projects or workstreams.
• Devised creative solutions to critical customer and user needs.
• Established milestones and objectives based on input from functional areas and stakeholders.
• Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
• Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
• Identified program obstacles and communicated possible impacts to team.
• Designed and developed programs and projects for dissemination to personnel.

• Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
• Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
• Utilized trauma-informed approach to promote healing and empowerment for clients.
• Collaborated with an interdisciplinary team to determine timely delivery of services.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
• Evaluated treatment plans against individual goals and healthcare standards.
• Developed and implemented safety plans for clients at risk of harm to provide protection.

• Adapted teaching methods and lesson plans to changing student needs.
• Graded homework, quizzes, classwork and exams to report on progress of student achievements.
• Led groups of students on field trips to enriching destinations, introducing to new experiences and broadening education.
• Researched multiple curricula, methodologies and perspectives as part of educational planning.
• Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
• Attended textbooks fairs and homeschool meetings to understand different approaches to subject matter.
• Led and coordinated [Type] educational activities to develop students' physical, emotional and social growth.
• Evaluated classical, student-lead and unschooling methodologies for best option.
• Researched and chose appropriate curriculum to meet children's abilities and grade levels.
• Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.

• Developed key operational initiatives to drive and maintain substantial business growth.
• Built productive relationships with industry partners and competitors to support strategic business objectives.
• Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
• Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
• Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
• Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
• Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
• Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.

• Served as tireless school resource, which enabled development of lasting relationships with students, parents and guardians.
• Provided detailed feedback to teams after analyzing each educator's responsibilities.
• Oversaw budget, marketing and curriculum development for school operations.
• Promoted professional growth of teachers and staff by implementing [Process] and providing guidance.
• Allocated school budgets and solicited additional funding from grant programs with well-written applications.
• Communicated with parents to encourage active parental participation in education.
• Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
• Established positive, stimulating learning environment for students and exciting education-focused setting for teachers.
• Monitored and evaluated educational programs to maintain high-quality performance objectives and standards.
• Monitored student progress and implemented intervention strategies to support student success.
• Observed teachers, documented activities and implemented improvement plans to optimize classrooms.

• Maintained office PCs, networks and mobile devices.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Monitored systems in operation and quickly troubleshot errors.
• Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
• Managed system-wide operating system and software deployments as well as related software upgrade problems.
• Established, repaired and optimized networks by installing wiring, cabling and devices.
• Configured systems according to prescribed software and hardware frameworks.

Honors: Summa cum Laude

• Dean's List 2006, 2007, 2008, 2009
• Honoree - Student with the Highest GPA 4.0
• Awarded -Student Commencement Speaker - Class of 2009

Honors: Summa cum Laude

• Dean's List 2009, 2010, 2011, & 2012