Esther Osuna
Fresno,CA
Overview
10
10
years of professional experience
Work History
Waitress
Los Mariscos
Fresno, CA
05.2017 - 12.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Cashier
Mariscos Costa Azul
Fresno, CA
02.2015 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
Education
Cesar Chaves Adult School
Skills
- Customer service
- Team collaboration
- Cleanliness
- Order taking
- Attention to detail
Languages
Spanish
Full Professional
English
Elementary
Timeline
Waitress
Los Mariscos
05.2017 - 12.2024
Cashier
Mariscos Costa Azul
02.2015 - 09.2019
Cesar Chaves Adult School