Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Esther Pena

New York,NY

Summary

Well-qualified Job Title with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Well-organized Human Resources professional bringing Number years of superior performance in fast-paced HR environments. Communicative and decisive with focus on improving and retaining quality in HR administration, payroll and recruiting. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

HR Generalist

Medrite
06.2023 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Monitored customer care goals and developed improvements.

Assistant Manager

Easy Picking
04.2021 - 03.2023
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Developed strategy to increase sales and drive profits.
  • Monitored security to protect employees, customers and property.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Education

High School Diploma -

Morris High School
New York
06.2021

Skills

  • Compensation and Benefits
  • Customer Relations
  • Billing Procedures
  • Store Presentation
  • Information Updates
  • Service Management
  • Customer Inquiries
  • Telephone Etiquette
  • Customer Needs Assessment
  • Program Management
  • Organizational Systems
  • Social Perceptiveness

Languages

Spanish
Full Professional
English
Full Professional

Timeline

HR Generalist

Medrite
06.2023 - Current

Assistant Manager

Easy Picking
04.2021 - 03.2023

High School Diploma -

Morris High School
Esther Pena