Summary
Overview
Skills
Work History
Education
Licenses
Military Service
Languages
Timeline

Esther Renaud

ESCROW OFFICER, Licensed
Colorado Springs, CO,CO

Summary

A strong professional candidate with extensive Escrow and Real Estate knowledge. I have excellent processing, quality assurance and compliance skills. My strengths are in customer service, researching, analyzation, and attention to detail. I am organized, devoted to a strong work ethic and have demonstrated the ability to multi-task in fast moving workplace environments.

Overview

32
32
years of professional experience

Skills

  • Colorado Title Producer License
  • Commissioned Colorado State Notary
  • Outstanding communicator demonstrating strong customer service skills
  • Problem solve customer concerns with sensitivity
  • Responsible for the maintaining of accurate files
  • Expert knowledge of Resware Software
  • Strong mathematical, research and accounting skills
  • Trustworthy
  • Organized, analytical, and able to multi-task while prioritizing tasks
  • Possess great decision making skills while working diligently to meet deadlines
  • Task Oriented

Work History

Escrow Officer

OS National, LLC.
Remote
02.2022 - 11.2022
  • Responsible for managing the entire Real Estate closing process.
  • Ensure deadlines are met and transactions are smooth and closed per contract.
  • Understand and review CO and AZ Real Estate Contracts.
  • Review ALTA Title Commitments and Vesting Documents.
  • Understand Policy Endorsements.
  • Communicating with clients, Real Estate Agents, Lenders, Transaction Coordinators and internal Team Members
  • Prepare HUD-1's, ALTA Settlement Statements, Closing Disclosures, CPL's, Input fees, Prorate Property Taxes and HOA Assessments, Calculate Payoff's.
  • Balance Fees, CD's, HUD's with Lenders and finalize Closing Disclosures and Closing Statements.
  • Review Team Member's HUD's for accuracy.
  • Collaborate with Title Department to resolve title requirements and curative items.
  • Order payoff statements, HOA Governing Documents, Demands and final water bills.
  • Research Property Tax Information.
  • Research Liens, Judgments, Lis Pendens', Foreclosures, and other clouds on Title.
  • Clear Title Requirements.
  • Prepare Closing Documents for Buyers and Sellers.
  • Ensure files are disbursed accurately and in a timely manner.
  • Follow-up on undisbursed funds and stale dated checks.
  • Request Stop Payments.
  • Key-in wires.
  • Review and send documents for recording.
  • Correct rejected recording documents.
  • Review documents with and provide clear explanations to Signers.
  • Communicate regularly and provide clear instructions to clients.

Escrow Officer

WFG National Title Insurance
Colorado Springs, Colorado
08.2021 - 12.2021
  • Complete working knowledge of the process of Real Estate transactions from contract to close.
  • Understand Real Estate contracts.
  • Proficient in the Escrow processing of a Real Estate purchase transactions and Refinances (including Reverse Mortgages).
  • Experienced in opening files in Resware, reviewing purchase contracts and fulfilling Lender Title requests.
  • Clear all Title Commitment requirements.
  • Request payoffs, HOA Status Letters, Final Water Bills. Prepare well permit transfer documents, request Tax Certificates.
  • Prepare ALTA Closing Statements and Closing Disclosures.
  • Maintain and provide excellent customer service to all clients, Sellers, Buyers, Agents, Lenders, Mortgage Brokers.
  • Prorate Taxes and Calculate Payoffs.
  • Balance CD's with Lenders.
  • Prepare closing documents.
  • Schedule Closings and present closing documents.
  • Coordinate with Notaries.
  • Furnish closing documents to out of state signers in a timely manner.
  • Submit Funding documents to Lender for post-closing review and funding authorization.
  • Clear loan conditions for funding authorization.
  • Send executed loan documents Closing Instructions. Disburse funds via check and wires.
  • Distribute executed closing documents to all parties. Process and submit recordable documents to the county via Simplifile.
  • Provide a high level of professionalism and care to all clients.
  • Process and handle confidential, private and personal information securely.
  • Close Escrow files, notify all parties and request post-closing surveys and feedback.

Refinance Escrow Closer

AMROCK, LLC
Remote
01.2021 - 08.2021
  • Prepare Refinance ALTA Settlement Statements for partner Lenders and Brokers in multiple States.
  • Review Closing Instructions, Title Commitments and communicate with clients in a timely manner regarding vesting, loan conditions, and payoffs.
  • Prioritize tasks to meet Service Level Agreements. Calculate escrows, pre-paid interest, recording fees, title fees, lien payoffs and proration of taxes.
  • Process UCC's, Deeds and Subordinations on settlement statements.
  • Balance CD's with Lenders.
  • Schedule notary closings.
  • Work closely with recorders office to resolve rejections of recordable documents.
  • Understanding of RESPA, TILA, Dodd-Frank and CFPB rules.
  • High level of customer service.

Escrow Processor

Stewart Title
Colorado Springs, CO
07.2020 - 01.2021
  • Assisted Escrow Officers with all related Purchase and Sales escrow processing duties.
  • Prepared files by determining requirements, cleared title, prepared and reviewed closing documents.
  • Ordered title reports, examined Title commitments resolved title defects by satisfying title requirements.
  • Work with title department to resolve title issues such as legal descriptions, easements, vesting, tax liens, judgments, and bankruptcies.
  • Ordered payoff statements, tax certificates and final water/gas/propane readings.
  • Deposited funds into customer accounts and maintained client records.
  • Prepared transaction documents by acquiring and completed necessary forms such as UCC's, Homeowner Association documentation, Subordination Agreements, Trustee documents, and other necessary supporting documentation from Sellers and Buyers.
  • Knowledge of Affidavit of Heirship.
  • Scheduled closings with all parties and notaries when necessary.
  • Closed transaction documents by assembling documents, checked documents for accuracy and completion and submitted documents for recording.
  • Made necessary corrections to recording rejections.
  • Sent out final security instruments and recorded mortgages/deeds to Lenders, Brokers, Sellers and Borrowers.

Broker Associate (Licensed)

Renaud Homes Real Estate
Colorado Springs, CO
08.2019 - 07.2020
  • Prepared Colorado Contracts and Addendums.
  • Negotiated contract terms.
  • Represented Clients in the purchase and sale of residential properties and land.
  • Established client rapport and strong professional relationships.
  • Communicated frequently with clients and maintained trust throughout the sales process.

Assistant Manager

Pinnacle Property Management
Colorado Springs, CO
12.2018 - 02.2020

Assistant to Property Manager and perform managerial duties. Interview residents to fill out Colorado Housing and Finance Authority (CHFA) compliance application and paperwork. Review application packets for program compliance and eligibility and process annual certifications.

Assistant Community Director

FPI Management Inc.
COLORADO SPRINGS, CO
09.2018 - 12.2018

Assisted Community Director

Managed 240-unit Affordable Housing apartment community

Records and Compliance Specialist

Greccio Housing
Colorado Springs, CO
05.2018 - 08.2018

Verifying that residential applicants met the HUD, CHFA, LIHTC and various other government agencies affordable housing program guidelines for 24 Affordable Housing apartment communities

Assistant Manager

ComCap Asset Management
Colorado Springs, CO
03.2017 - 05.2018

Low Income Housing Tax Credit (LIHTC) Assistant Manager for 216-unit community

Broker Associate (Licensed)

RE/MAX Properties, Inc.
Colorado Springs, CO
10.2012 - 03.2017

Area Plant Supervisor

CenturyLink
Colorado Springs, CO
11.1990 - 07.2012

Education

Master Of Science, Management And Leadership

Western Governors University

Bachelor Of Science, Business Management

University of Phoenix

Licenses

  • Colorado Title Producer - License # 650789 expiration 9/30/2023
  • Commissioned Colorado State Notary Public - Notary ID 20204009387 expiration 3/6/2024
  • Licensed Real Estate Broker (Colorado) October 2012 to March 2017, and 2019 (inactive)

Military Service

US Navy - E-4 - Computer Technician (Data Systems Tech) - Honorable Discharge

Languages

Spanish, able to read, write and communicate proficiently and professionally

Timeline

Escrow Officer - OS National, LLC.
02.2022 - 11.2022
Escrow Officer - WFG National Title Insurance
08.2021 - 12.2021
Refinance Escrow Closer - AMROCK, LLC
01.2021 - 08.2021
Escrow Processor - Stewart Title
07.2020 - 01.2021
Broker Associate (Licensed) - Renaud Homes Real Estate
08.2019 - 07.2020
Assistant Manager - Pinnacle Property Management
12.2018 - 02.2020
Assistant Community Director - FPI Management Inc.
09.2018 - 12.2018
Records and Compliance Specialist - Greccio Housing
05.2018 - 08.2018
Assistant Manager - ComCap Asset Management
03.2017 - 05.2018
Broker Associate (Licensed) - RE/MAX Properties, Inc.
10.2012 - 03.2017
Area Plant Supervisor - CenturyLink
11.1990 - 07.2012
Western Governors University - , Master Of Science, Management And Leadership
University of Phoenix - , Bachelor Of Science, Business Management
Esther RenaudESCROW OFFICER, Licensed