Esther Siocha
Roselle,NJ
Summary
A highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. History of working in security-related positions in different settings. Well-versed in reviewing employees and visitors for unauthorized activities and suspicious circumstances. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, and ability to handle challenging work.
Overview
5
5
years of professional experience
Work History
Access Control Officer
GardaWorld Security
Wayne, NJ
02.2023 - Current
- Maintained high levels of alertness throughout shifts.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Security Guard
Allied Universal
Edison, NJ
05.2022 - 02.2023
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Maintained positive environment dedicated to teamwork and performance.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Customer Service Representative/Cashier
Burger King
Roselle, NJ
07.2020 - 07.2021
- Worked closely with front-end staff to assist customers.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Youth Teaching
Korea sda Church
Edison, NJ
06.2019 - 06.2019
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Planned and completed group projects, working smoothly with others.
- Motivated and encouraged members to communicate more openly and constructively with each other.
- Tutored students requiring extra help and gave additional practice work to help improve conceptual understanding.
Education
Bachelor of Science - Public Health And Minors in Psychology & Business
William Paterson University of New Jersey
Wayne, NJ05.2025
High School Diploma -
Rahway High School
Rahway, NJ06.2021
Skills
- Good communication skills
- Team Player
- Computer skills
- Security Regulation Enforcement
- CPR and First Aid Certified
- Attentive and Observant
- Monitoring
- Friendly, positive attitude
- Multitasking
- Data Entry
- Report Writing
- Office Administration
- Microsoft Outlook
- Typing proficiency
- Computer Proficiency
- Phone call answering
- Customer Service
Accomplishments
- Led a school organization as the president to achieve recognition and collaborations, earning recognition from University administration and financial rewards.
Timeline
Access Control Officer
GardaWorld Security
02.2023 - Current
Security Guard
Allied Universal
05.2022 - 02.2023
Customer Service Representative/Cashier
Burger King
07.2020 - 07.2021
Youth Teaching
Korea sda Church
06.2019 - 06.2019
Bachelor of Science - Public Health And Minors in Psychology & Business
William Paterson University of New Jersey
High School Diploma -
Rahway High School
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