Estherlisa Pena Rodriguez
Harrisburg,PA
Overview
7
7
years of professional experience
Work History
Safety Specialist
CEVA Logistics U.S
04.2022 - Current
- Investigated accidents and incidents, recommending corrective actions to prevent future occurrences.
- Increased employee awareness of safety protocols by creating engaging educational materials and presentations.
- Collaborated with management to develop and enforce safety policies and procedures, resulting in a safer work environment.
- Communicated safety performance and progress to management and employees to provide up to date information.
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
- Wrote reports outlining safety issues and potential correction options.
Team Leader
CEVA Logistics U.S
04.2021 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Process Associate
Ingram Micro
08.2017 - 04.2022
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Collaborated with team members for enhanced process efficiency and productivity.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
- Maintained high levels of data confidentiality through adherence to company policies and procedures.
Problem Solver
Ingram Micro
08.2017 - 04.2022
- Defined problem to identify, prioritize and select alternatives.
- Looked outside known experience to find solutions and produce results.
- Employed various tools and equipment to find solutions to difficult or complex issues.
- Researched and extracted data to complete tasks.
- Defined problems to make decisions and moved forward to support quick resolution.
Education
English As A Second Language (ESL)
Harrisburg Area Community College
Harrisburg, PA02.2020
Bachelor Of Science And/with Education Degree - Computer And Information Sciences
Instituto Politecnico Del Noroeste (INPONOR)
Dominican Republic 08.2008
Skills
- Critical Thinking
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- People Management
- Analytical Thinking
- Quality Improvement
- Daily workflow improvement
- Safety
- Influencing skills
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Safety Specialist
CEVA Logistics U.S
04.2022 - Current
Team Leader
CEVA Logistics U.S
04.2021 - Current
Process Associate
Ingram Micro
08.2017 - 04.2022
Problem Solver
Ingram Micro
08.2017 - 04.2022
English As A Second Language (ESL)
Harrisburg Area Community College
Bachelor Of Science And/with Education Degree - Computer And Information Sciences
Instituto Politecnico Del Noroeste (INPONOR)