Summary
Overview
Work History
Education
Skills
Timeline
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Esther Rose

Newton,NC

Summary

Experienced business leader with strong strategic planning, problem-solving, and team-building skills. Proven ability to recruit and develop staff to effectively address customer and business requirements. Motivational and diplomatic, with a deep respect for diverse backgrounds.

Overview

6
6
years of professional experience

Work History

Owner

Soulful Wellness, LLC
Charleston, SC
08.2023 - Current
  • Identified new opportunities for growth, expansion, and diversification.
  • Created marketing campaigns to attract new customers.
  • Maintained relationships with existing clients by providing superior customer service.
  • Created customized coaching plans for clients based on their individual needs and preferences.
  • Provided strategies for sustaining positive connections across personal and professional relationships.
  • Supported clients in identifying unhealthy patterns in behavior or thinking processes that were preventing them from reaching their desired outcomes.

Office Assistant

Affordable Floors
Newton, NC
07.2023 - 05.2024
  • Maintained professional communication during call exchanges
  • Maintained exceptional accuracy in data entry tasks
  • Welcomed customers and delivered outstanding service
  • Delivered precise details regarding various products and their pricing

Office Manager

IEM Electric
Hildebran, NC
07.2018 - 07.2023
  • Organized and managed filing system for documentation
  • Secured necessary materials and tools to sustain optimal stock levels
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Completed payroll tasks punctually and correctly
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Provided training to new hires on office policies and procedures.
  • Monitored client accounts for overdue payments
  • Coded and entered daily invoices with in-house accounting software.

Education

Coaching Certification - Life Coaching

I-PEC Coaching
Raleigh, NC
10-2019

Medical Assistant - Medical Assistant

PiBerry Institute
Springfield, OR
06-2004

Skills

  • Hiring and staffing
  • Financial Management
  • Small business operations
  • Verbal and written communication
  • Relationship Building
  • Operations Management
  • Social Media Marketing
  • Office Management
  • Customer Service
  • Organizational Skills
  • Payroll Processing
  • Excellent multi-tasking ability
  • Financial Accounting

Timeline

Owner

Soulful Wellness, LLC
08.2023 - Current

Office Assistant

Affordable Floors
07.2023 - 05.2024

Office Manager

IEM Electric
07.2018 - 07.2023

Coaching Certification - Life Coaching

I-PEC Coaching

Medical Assistant - Medical Assistant

PiBerry Institute

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Esther Rose