Esti Silberberg
Lakewood,NJ
Summary
I thrive in fast-paced environments where I can put my problem-solving and analytical strengths to use. I work well with people, communicate clearly, and bring a steady approach to every situation. I'm seeking a role on a collaborative team in a people-centered setting, where I can support clients, solve real-world problems, and contribute to smooth day-to-day operations.
Overview
5
5
years of professional experience
Work History
Service Manager
Sterling Property and Casualty
01.2024 - Current
- Assists clients with selecting and understanding insurance plans, including Commercial, Personal, Auto, Home and Business
- Processes endorsements, and cancellations with accuracy and efficiency
- Collaborates with underwriters and insurance carriers to resolve issues and finalize policies
- Handles billing inquiries, claims follow-ups, and documentation updates in compliance with industry regulations
- Utilizes CRM software to manage client information, track communication, and monitor policy status
- Builds strong client relationships through clear communication, empathy, and prompt service.
- Provides midterm servicing, helping clients with their ongoing needs, policy changes, and questions throughout the year
Care Manager
Hamaspik of Orange County
01.2022 - 01.2024
- Coordinated services for special needs individuals.
- Assessed clients needs, developing personalized care plans, and connected families with essential support and services.
- Arranged therapies and related services
- Facilitated communication among care teams, and provided guidance and support to families.
- Managed documentation in compliance with regulatory requirements.
- Developed strong, trusting relationships with clients and families through clear communication, empathy, and consistent support
Early Intervention Service Coordinator
Hamaspik of Orange County
01.2021 - 01.2022
- Coordinated early intervention therapy
- Recruited therapists and collaborated with families and staff to monitor services and ensure clients progress.
Education
Bais Yaakov Intensive Seminary
01.2021
Bais Yaakov Monsey
01.2020
Skills
- Highly Analytical
- Efficient
- Strong Communication Skills
- Big-Picture Thinker
- Creative Thinker
- Problem Solver
Timeline
Service Manager
Sterling Property and Casualty
01.2024 - Current
Care Manager
Hamaspik of Orange County
01.2022 - 01.2024
Early Intervention Service Coordinator
Hamaspik of Orange County
01.2021 - 01.2022
Bais Yaakov Intensive Seminary
Bais Yaakov Monsey
Similar Profiles
Alliah GodfreyAlliah Godfrey
licensed agent at USAA Property and Casualtylicensed agent at USAA Property and Casualty
Dov KnightDov Knight
Mediation at Universal Property & Casualty InsuranceMediation at Universal Property & Casualty Insurance
Ryan LashleyRyan Lashley
Field Adjuster at Universal Property & Casualty InsuranceField Adjuster at Universal Property & Casualty Insurance
CHANA FRIEDMANCHANA FRIEDMAN
Reading Teacher at Tender Touch Educational ServicesReading Teacher at Tender Touch Educational Services
Peri WeissPeri Weiss
Secretary at DLA Hair and Wig AcademySecretary at DLA Hair and Wig Academy