Olivia Chambers
Cornelius,NC
Summary
My career goal is to become an International Investment Banker. I am determined and driven, and have applied these characteristics to my education, thereby graduating from high school three years early. I am currently thriving in the School of Business at UNC Charlotte and am eager to achieve success as an Intern in a financial institution in the Charlotte area. I am confident that my hard work, intelligence and enthusiasm will prove to be an asset to any organization.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Morelia's Paletas
10.2023 - 03.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Volunteer
TabbyTown Cat Adoption Center
06.2020 - 06.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Arts - Business
University of North Carolina At Charlotte
Charlotte, NC05.2027
Associate of Arts - Business
Central Piedmont Community College
Charlotte, NC05.2024
Skills
Goal Oriented
Highly Analytical
Excellent Problem Solver
Team Player
Excellent Organization Skills
Competitive; High Achiever
Leadership Skills
Timeline
Customer Service Representative
Morelia's Paletas
10.2023 - 03.2024
Volunteer
TabbyTown Cat Adoption Center
06.2020 - 06.2022
Bachelor of Arts - Business
University of North Carolina At Charlotte
Associate of Arts - Business
Central Piedmont Community College
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