Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rhiannon Strange

Rhiannon Strange

San Diego,CA

Summary

Adaptable UCLA Liberal Arts graduate with experience in customer relations and sales, eager to apply analytical thinking, creativity, and strong interpersonal skills in a professional setting. A proactive problem-solver with excellent communication and multitasking abilities, committed to delivering high-quality service and contributing to company success. Seeking an entry-level role to grow professionally while driving positive impact within a dynamic team.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Trader Joes
San Diego, CA
02.2023 - Current
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Supported sales team members to drive growth and development.
  • Engaged in conversation with customers to understand their needs, resolve issues, and answer product questions.
  • Promoted available products and services to customers during service, account management, and order calls.

Social Media Manager

Unfortunate Records
Los Angeles, CA
10.2021 - 01.2023
  • Optimized social media engagement using targeted SEO methodologies.
  • Utilized social media tools for content management, scheduling, engagement tracking, and performance analysis.
  • Monitored social media trends and leveraged insights to optimize content strategy and improve audience engagement.
  • Explored possible partnerships to facilitate cross-promotional activities among artists and brands.

Disneyland Parade Performer

The Walt Disney Company
Disneyland Resort, CA
02.2017 - 09.2019
  • Represented the Disney brand at special events, media appearances, and promotional opportunities, with professionalism and engagement.
  • Followed strict schedules and rehearsal times to provide optimal performances and uphold company standards.
  • Collaborated with directors, choreographers, and performers to deliver seamless, high-quality entertainment.
  • Engaged with guests as iconic Disney characters during live performances, providing cheerful entertainment and memorable experiences to guests of all ages.

Education

Bachelor of Arts - Gender Studies

University of California, Los Angeles
Los Angeles, CA
08.2022

Skills

  • Analytical
  • Detail-oriented
  • Coordinated
  • Collaborative
  • Creative problem solving
  • Problem-solving
  • Interpersonal
  • Strategist
  • Resilient
  • Multitasker
  • Assertiveness
  • Active listening
  • Leadership
  • Friendly and outgoing
  • Goal oriented
  • Strategic planning
  • Multimedia production
  • Content strategy
  • Social justice advocacy
  • Content development
  • Effective organization
  • Teamwork and collaboration

Certification

  • Valid Work Permit
  • Food Handlers Card
  • California ABC Certification
  • RBS Alcohol Server Training

Timeline

Customer Service Representative

Trader Joes
02.2023 - Current

Social Media Manager

Unfortunate Records
10.2021 - 01.2023

Disneyland Parade Performer

The Walt Disney Company
02.2017 - 09.2019

Bachelor of Arts - Gender Studies

University of California, Los Angeles

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Rhiannon Strange