Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Estrella Alvarado

Garland,TX

Summary

Quick learner with 1.5 years of customer service experience, specializing in front desk operations and client support. Certified in First Aid and CPR, demonstrating commitment to safety and well-being. Bilingual in English and Spanish, facilitating effective communication with diverse clientele. Currently pursuing studies in radiography at Richland College, authorized to work in the US for any employer.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Daycare Teacher

Flamingo Island Preschool
Richardson, TX
11.2024 - Current
  • Created a safe and nurturing environment for children, ensuring their physical, emotional, and social well-being
  • Led daily activities such as circle time, arts and crafts, storytime, outdoor play, and sensory exploration to promote learning and development
  • Provided individualized attention to each child's needs, fostering their cognitive, physical, and social growth
  • Supported children during meal times by encouraging healthy eating habits and monitoring dietary restrictions or allergies
  • Ensured a clean and organized classroom environment by regularly sanitizing toys, equipment, surfaces, etc
  • Supported children's social-emotional development by teaching conflict resolution skills and promoting empathy and kindness
  • Educated children about basic hygiene practices such as handwashing techniques or covering coughs/sneezes properly

Team Member

HAPIK USA
Garland, TX
10.2023 - Current
  • Greeted guests and checked them in
  • Conducted safety briefing to customers before climbing
  • Supervised children and adults, ensuring proper safety
  • Set up birthday party tables and decorations for customers
  • Planned and executed memorable birthday parties for children of various ages, ensuring a fun and engaging experience
  • Maintained a safe environment by closely monitoring children's activities and addressing any safety concerns promptly
  • Effectively managed time during parties to ensure that all planned activities were completed within the allotted timeframe

Front Desk Clerk

D-bat Lakeside
Garland, TX
08.2023 - 11.2023
  • Greeted and checked in guests, ensuring a positive first impression and providing exceptional customer service
  • Maintained knowledge of current promotions, discounts, and loyalty programs to effectively upsell services or upgrades to guests
  • Answered questions and made appointments over the phone
  • Sold and set up memberships and membership cards

Education

High school diploma -

Garland High School
05.2024

Skills

  • Customer service (1 year)
  • Time management
  • Communication
  • Teamwork
  • Front desk
  • Party hosting (1 year)
  • Experience with children (1 year)
  • Childcare
  • Classroom management
  • POS (1 year)
  • Microsoft Office
  • Bilingual
  • Spanish (10 years)
  • Safety protocols
  • Health education

Certification

  • First Aid & CPR certification
  • Driver's License

Languages

English - Fluent, Spanish - Fluent

Timeline

Daycare Teacher

Flamingo Island Preschool
11.2024 - Current

Team Member

HAPIK USA
10.2023 - Current

Front Desk Clerk

D-bat Lakeside
08.2023 - 11.2023

High school diploma -

Garland High School

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