Estrella Calvin

• Patience development
• Communication
• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
• Communicated with kitchen staff to stay updated on item availability and customer wait times.
• Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Operated POS terminals to input orders, split bills and calculate totals.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Cleaned tables and chairs to prepare dining area for next customers.

• Greeted customers and provided them with information about the rideshare service.
• Ensured customer safety by providing seat belts and adhering to traffic laws.
• Managed unexpected emergencies and route changes with calm and professionalism.
• Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.

• Disbursed food baskets to families.
• Direct clients to the correct resource department
• Gather food items to build food
• Assist checking in family for services
• Developed new ideas to increase volunteer recruitment and retention rates.
• Collaborated with other volunteers to create a positive work environment.

• Load/unload clients valuables
• Trash removal
• Packing for clients
• Deliver u-boxes
• Return u-boxes
• Special requests from client
• Follow up with clientsday jobs
• Follow heavy lifting procedures
• Customer service
• Follow directions
• Be respectful
• Professional Summary
• Skills

Urgency

• Performed cashier duties such as taking orders, collecting payments and providing change
• Food prep
• Restocked kitchen supplies including food products and utensils.
• Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
• Assisted in the preparation of food items such as sandwiches, salads and pizzas.