Estrella Castillo
San Antonio
Summary
Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Beauty Advisor
Ulta
San Antonio
03.2023 - Current
- Assisted customers with product selection and provided personalized recommendations.
- Maintained product displays to ensure a clean and inviting shopping environment.
- Educated customers on skincare and beauty techniques during consultations.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve store sales goals and promote events.
- Stocked shelves and organized inventory to optimize product availability.
- Handled customer inquiries and resolved issues in a timely manner.
- Created a positive shopping experience for each customer through effective communication skills.
- Greeted customers upon entering store or salon and established friendly relationships with them.
Sales Associate
Old Navy
San Antonio
07.2022 - 02.2023
- Maintained store organization by restocking merchandise and arranging displays.
- Assisted customers in selecting clothing and accessories to enhance their shopping experience.
- Processed transactions efficiently at the cash register while ensuring accuracy.
- Collaborated with team members to achieve daily sales goals and improve customer service.
- Kept the sales floor clean and tidy to create an inviting environment for shoppers.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Associate of Science - Law
The University of Texas At San Antonio
San Antonio, TX 08.2025 - 02.2026
Associate of Arts - Psychology
Northwest Vista College
San Antonio, TX 08.2023 - 05.2025
Skills
- Customer service
- Conflict resolution
- Effective communication
- Bilingual
- Team collaboration
- Time management
- Calm under pressure
- Organization
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Associate of Science - Law
The University of Texas At San Antonio
08.2025 - 02.2026
Associate of Arts - Psychology
Northwest Vista College
08.2023 - 05.2025
Beauty Advisor
Ulta
03.2023 - Current
Sales Associate
Old Navy
07.2022 - 02.2023