Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Estrella Garcia

Loxahatchee Groves,FL

Summary

Highly skilled and enthusiastic professional with more than 20 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Overview

19
19
years of professional experience

Work History

Plantation Medical Hospital

HCA
02.2012 - 05.2017
  • Provided leadership, delegation, and exceptional medical service in high-pressure situations.
  • Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
  • deliver medication
  • Mix medications, enter medications

Hiealeah Medical Hospital

Tenet
10.2013 - 04.2017
  • answering the phone
  • mixing medications
  • billing
  • auditing

Palm Springs General Hospital

Palm Springs General Hospital
04.2009 - 07.2013
  • refilling the machines
  • stocking, ordering medications

Aventura General Hospital

HCA
04.2009 - 02.2010
  • secretary
  • helping staff members, patients
  • charting
  • print documentation

Palmetto General Hospital

Tenet
05.2001 - 02.2009
  • pharmacy tech
  • billing
  • auditing
  • assembling the new system for medications on the floors

Walgreens Cphd

Walgreens
01.1998 - 07.2004
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over the telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • place orders for medication

Education

No Degree - Phlebotomy

Riveroak Technical College
Live Oak, FL
08.2022

No Degree - Cna

Riveroak Technical College
Live Oak, FL
04.2021

Associate of Arts - Nursing Science

Miami Dade College
Miami, FL
07.2008

No Degree - Coder And Biller Specialist

Miami Dade College Medical Campus
Miami, FL
12.2000

Skills

  • Office Support
  • Diagnostic Services Monitoring
  • Profitability Strategies
  • Rehabilitation Programs
  • Payment Processing
  • Special Events
  • Patient Education
  • Manual and Automated Medication Dispensing
  • Problem-Solving Skills
  • Managing Inventory
  • Patient Medical Histories
  • FDA Drug Safety Guidelines
  • Stocking Shelves
  • Drug Storage Procedures
  • Persuasive Communication
  • Cash Register Operation
  • Ordering and Stocking Medications
  • Technical Management
  • Pharmacy Records Management
  • Checking Patient Details
  • FDA and HIPAA Compliance
  • Public Speaking
  • Pharmaceutical Compounding
  • HIPAA
  • Complex Problem-Solving
  • Office Cleaning
  • Pharmaceutical Needs
  • Quality Assurance and Control
  • Proper Labeling Procedures
  • Assisting Pharmacists
  • Equipment Cleaning and Maintenance
  • Medical Terminology
  • Medication Dispensation
  • Active Listening
  • Retail Sales
  • Strategic Thinking
  • Cleaning Techniques
  • Dispensing Procedures

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Hiealeah Medical Hospital

Tenet
10.2013 - 04.2017

Plantation Medical Hospital

HCA
02.2012 - 05.2017

Palm Springs General Hospital

Palm Springs General Hospital
04.2009 - 07.2013

Aventura General Hospital

HCA
04.2009 - 02.2010

Palmetto General Hospital

Tenet
05.2001 - 02.2009

Walgreens Cphd

Walgreens
01.1998 - 07.2004

No Degree - Phlebotomy

Riveroak Technical College

No Degree - Cna

Riveroak Technical College

Associate of Arts - Nursing Science

Miami Dade College

No Degree - Coder And Biller Specialist

Miami Dade College Medical Campus

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Estrella Garcia