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Estrella Jones
Kansas City,United States
Work Preference
Summary
Detail-oriented professional specializing in data accuracy and compliance. Leverages established procedures to drive project success while maintaining high standards. Strong work ethic and effective communicator dedicated to supporting organizational goals.
Overview
24
24
years of professional experience
Work History
Correspondence Tax Examiner
Internal Revenue Service
Kansas City, United States
01.2021 - 09.2025
- Collected documentation from taxpayers to ensure accurate account adjustments.
- Identified and escalated potential tax law violations for further investigation.
- Utilized IRS software to process tax data efficiently and securely.
- Communicated with taxpayers to clarify information and resolve issues.
- Reviewed tax returns for compliance with federal regulations.
- Documented findings and maintained detailed assessment records.
- Conducted audits of tax documents for accuracy and completeness.
Tax Examining Clerk
Internal Revenue Service
Kansas City, United States
01.2009 - 01.2013
- Identified potential tax law violations and referred cases for detailed review, enhancing regulatory oversight.
- Adjusted taxpayer accounts for compliance with tax regulations, ensuring accurate assessments.
- Issued documentation requests to validate taxpayer information, supporting thorough account reviews.
Data Transcriber
Internal Revenue Service
Kansas City, United States
03.2008 - 06.2008
- Transcribed taxpayer data from tax forms into computer system, ensuring accuracy for reliable tax processing.
- Utilized data entry software to transcribe information from paper forms.
- Entered numerical information into database with precision using 10-key pad, supporting data integrity for financial records.
- Reviewed completed entries for inconsistencies and errors.
- Processed sensitive tax documents accurately and efficiently.
Family Services Representative I
Merced County Human Services Agency
Merced, United States
11.2005 - 08.2006
- Evaluated client eligibility for Cash Aid, Food Stamps, and Medi-Cal based on comprehensive income and property assessments.
- Verified information and conducted daily intake interviews to determine aid qualification, facilitating access to essential services for clients.
- Managed client records while maintaining consistent communication through phone calls, in-person meetings, and mail correspondence.
Contract Representative
Terri Perez & Associates, LLC.
Modesto, United States
01.2004 - 03.2005
- Developed comprehensive applications and contracts for medical professionals and facilities, ensuring compliance with industry standards.
- Collaborated with physicians and insurance companies to streamline application and contract processes, enhancing overall efficiency.
- Performed follow-ups via phone and written correspondence to ensure timely receipt and processing of applications, improving response times.
Patient Access Representative
Truman Medical Center
Kansas City, United States
09.2001 - 09.2002
- Coordinated with healthcare providers to secure necessary orders for timely patient admissions.
- Managed patient bed assignments and coordinated discharges effectively.
- Conducted patient interviews to streamline registration and enhance bed control management.
- Provided interpretation services for Spanish-speaking patients to facilitate communication.
- Secured signatures for insurance documentation to facilitate claims processing.
Education
High school diploma or equivalent -
Don Bosco High School
Kansas City05.1997
Skills
- Self-Motivation
- Attention to Detail
- Ability to follow clear instructions
- Willingness to learn
- Mobile device, tablet, or computer
- Consistency
- Recordkeeping and documentation
- Audits
- Ethical standards
- Case management skills
- Client confidentiality
- Data interpretation
- Verbal and written communication
- Research and documentation
- Problem solving
- Attention to detail
- Time management
- Data accuracy verification
Languages
Spanish, Intermediate
Timeline
Correspondence Tax Examiner
Internal Revenue Service
01.2021 - 09.2025
Tax Examining Clerk
Internal Revenue Service
01.2009 - 01.2013
Data Transcriber
Internal Revenue Service
03.2008 - 06.2008
Family Services Representative I
Merced County Human Services Agency
11.2005 - 08.2006
Contract Representative
Terri Perez & Associates, LLC.
01.2004 - 03.2005
Patient Access Representative
Truman Medical Center
09.2001 - 09.2002
High school diploma or equivalent -
Don Bosco High School