Raven Wright
Kansas City
Summary
Creative and confident professional skilled in tackling challenges with innovative solutions. Proactive learner with a focus on personal and team development. Adaptable leader committed to training and ensuring organizational success.
Overview
9
9
years of professional experience
Work History
Tax Examiner
IRS
Kansas City
01.2025 - 10.2025
- Utilized advanced tax software and databases to streamline tax audits and assessments, enhancing accuracy in outcomes.
- Reviewed taxpayer returns for accuracy and compliance with tax laws, ensuring adherence to regulatory standards.
- Identified discrepancies in tax filings and conducted investigations to ensure accuracy and adherence to regulations, contributing to overall compliance.
CSA
SIXT Car Rental
Kansas City
06.2024 - 01.2025
- Greeted customers and assisted with inquiries, issues, and vehicle maintenance needs to enhance customer satisfaction.
- Handled customer complaints efficiently, ensuring positive experiences and fostering customer loyalty.
- Strong knowledge of car features, models, and services to provide informed recommendations.
- Used customer service software to track interactions and resolve issues promptly, contributing to improved service response.
- Capable of collaborating with team members to enhance service delivery and satisfaction.
Utility Operator
Kelloggs
04.2018 - 05.2021
- Dedicated utility operator with over 3 years of experience in the food production industry.
- Operated and maintained machinery, enhancing production performance at Kellogg's.
- Strong understanding of safety protocols and quality standards in food manufacturing environments.
- Monitored and adjusted processes to achieve production goals and improve efficiency.
- Led continuous improvement initiatives and employee training, fostering a culture of excellence.
- Recognized for attention to detail and proactive problem-solving abilities in high-pressure settings.
Mail Sorter/Shipper
ProLogistix (DHL Ecommerce)
Kansas City
05.2016 - 04.2018
- Detail-oriented mail sorter with over 2 years of experience in the shipping industry.
- Applied strong understanding of shipping regulations and practices to ensure compliance in all tasks.
- Communicated effectively, collaborating with team members to optimize workflow and enhance efficiency.
- Sought continuous improvement by enhancing sorting processes and minimizing errors.
Shipping Associate
Kelloggs
Kansas City
- Proficient in inventory management and order processing to ensure timely and accurate shipments.
- Skilled in operating various warehouse equipment including forklifts and pallet jacks.
- Strong attention to detail, minimizing errors in order fulfillment and ensuring customer satisfaction.
- Ability to work efficiently both independently and as part of a team to meet tight deadlines.
Education
HIGH SCHOOL DIPLOMA -
Hogan Preparatory Academy
05-2010
CYBERSECURITY -
Penn Valley
Kansas City, MO03-2010
Skills
- Time management
- Critical thinking
- Communication skills
- Visionary thinking
- Idea generation
- Self-motivation
- Information proficiency
- Global perspective
- Team collaboration
Personal Information
Date of Birth: 01/31/92
Languages
- English
- Spanish
Ethnicity
African American/Native American
Timeline
Tax Examiner
IRS
01.2025 - 10.2025
CSA
SIXT Car Rental
06.2024 - 01.2025
Utility Operator
Kelloggs
04.2018 - 05.2021
Mail Sorter/Shipper
ProLogistix (DHL Ecommerce)
05.2016 - 04.2018
Shipping Associate
Kelloggs
HIGH SCHOOL DIPLOMA -
Hogan Preparatory Academy
CYBERSECURITY -
Penn Valley