Estrella Olmos
Los Angeles,CA
Summary
Developed strong logistical and time management skills in fast-paced environment. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency. Looking to transition into new field where these skills can contribute to operational success.
Offering diligent and conscientious approach, eager to learn and develop in professional cleaning environment. Brings commitment to maintaining high cleanliness standards and ability to quickly grasp effective cleaning techniques and safety protocols. Ready to use and develop organizational and time-management skills.
Developed exceptional customer service and problem-solving skills in fast-paced hospitality environment.
Experienced with deep cleaning techniques and efficient organization methods to create spotless and welcoming spaces. Utilizes effective cleaning products and equipment to ensure hygienic environments. Knowledge of time management and prioritization to complete tasks swiftly and thoroughly. Seeking to leverage these transferrable skills in new field with opportunities for growth and development.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Uber Eats
01.2024 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Delivered packages to customer doorsteps and business offices.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
House Cleaner
Karina's House Cleaning
03.2021 - 01.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Education
No Degree - Criminology
Mount Saint Mary's University
Los Angeles, CA05-2027
High School Diploma -
Bishop Conaty Our Lady of Loretto
2900 W Pico Blvd Los Angeles CA 90006 05-2023
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Time management
- Hospitality services
- Excellent communication
- Multitasking Abilities
- Conflict resolution
- Customer service management
- Active listening
- Reliability
- Cleaning and sanitization
- Health and safety compliance
- Safe chemical handling
- Cleaning and organization
- Strong teamwork
Accomplishments
- First generation to attend University
- Maintained consistent and on-time delivery record with 95% of all orders arriving on time or ahead of schedule.
- Worked overtime hours during the holiday season at the request of management.
- Cleaned an average of 3-4 homes per day.
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Delivery Driver
Uber Eats
01.2024 - Current
House Cleaner
Karina's House Cleaning
03.2021 - 01.2023
No Degree - Criminology
Mount Saint Mary's University
High School Diploma -
Bishop Conaty Our Lady of Loretto
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