Estrella Rivera Beltran
Richmond,VA
Overview
1
1
year of professional experience
Work History
Host and Server
Sloop John B
06.2022 - 12.2022
- Responsibilities consisted of taking orders and serving the guests drinks and food while checking in on them quite frequently making sure all is up to their expectations
- I was also responsible for giving the guests a warm welcome as soon as they walk in then proceed to seat them.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Woodbridge Senior High School
A.S - Business, Online
Northern Virginia Community College
Skills
- Warm and Friendly
- Conflict and Complaint Resolution
- Customer Service and Rapport
- Team Player
Additional Information
- ITE 115 Computer Applic. & Concepts ㅡ Awards , Leadership Scholarship, Academic Scholarship
Languages
Spanish
Native or Bilingual
Timeline
Host and Server
Sloop John B
06.2022 - 12.2022
High School Diploma -
Woodbridge Senior High School
A.S - Business, Online
Northern Virginia Community College
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