Estrellita Nunez
Santa Rosa,CA
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Norcal Dermatology
Santa Rosa, CA
07.2017 - 07.2018
Medical Assistant Extern
Kaiser Permanente
Petaluma, CA
03.2017 - 05.2017
Utility Clerk/Cashier
Olivers Market
Santa Rosa, CA
10.2014 - 10.2016
Barista
Starbucks
Santa Rosa, CA
05.2012 - 05.2013
Education
Medical Assistant Certification -
Petaluma Adult School
High School Diploma -
Ridgway High School
Santa Rosa, CASkills
- Strong communication skills
- Meticulous attention to detail
- Professional and mature
- Time management
- Telephone skills
- Office administration
- Memorization and Recall
- Customer/Client relations
- Conflict Resolution
- Answering questions
- Problem-solving skills
- Gathering information
Core Qualifications
- Knowledge Retention
- Attention to detail
- Effective Communication Skills
- Organization
- Flexibility
- Calm Under Pressure
- Listening Capacity
- Creativity
Timeline
Medical Assistant
Norcal Dermatology
07.2017 - 07.2018
Medical Assistant Extern
Kaiser Permanente
03.2017 - 05.2017
Utility Clerk/Cashier
Olivers Market
10.2014 - 10.2016
Barista
Starbucks
05.2012 - 05.2013
Medical Assistant Certification -
Petaluma Adult School
High School Diploma -
Ridgway High School
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