Esther Tsai
Houston,TX
Summary
Dedicated and passionate professional efficiently applying strong problem-solving skills to clarify ambiguity and resolve complex issues. Foster an atmosphere of teamwork and collaboration with an emphasis on goal attainment. Expert communicator with a proven ability to identify project needs and prioritize workload.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Billing Specialist
Reconstructive Orthopedic Center
02.2024 - Current
- Processed insurance claims, ensuring accurate coding and adherence to billing guidelines
- Liaised with insurance providers to resolve billing discrepancies and expedite claims processing
- Assisted in implementing new billing software, providing training and support to staff, and enhancing department efficiency and accuracy
- Conducted regular audits to ensure compliance with regulatory standards, maintaining accurate billing records and documentation for audits.
Associate Banker
Golden Bank, N.A.
01.2022 - 02.2024
- Perform deposits and withdrawal transactions, prepare currency transaction reports as needed
- Issue cashier’s checks, count, and record the daily inventories
- Reconcile and balance teller cash drawer
- Place hold on large deposits
- Processing night drop deposits and making records
- Accept loan payment, redeeming saving bonds, and accept armored car deposits.
Project Assistant
Light and Salt Association
06.2021 - 01.2022
- Supported Project Manager and team through various administrative duties including filing data entry report generation and answering phones
- Maintained company electronic database and performed data entry functions regularly
- Assisted the Office Manager with various clerical duties as assigned, i.e.
Education
Bachelor of Science in Public Health -
California Baptist University
Riverside, CA01.2020
Skills
- Project Coordination & Support
- Financial Product Knowledge
- Task Prioritization & Time Management
- Customer Service & Relationship Building
- Documentation & Reporting
- Account Management & Transactions
- Communication & Collaboration
- Compliance & Regulatory Understanding
- Scheduling & Calendar Management
- Sales Strategies in Banking
- Healthcare Billing & Coding
- Insurance Claim Processing
- Medical Terminology & Documentation
- Billing Software Proficiency
Certification
CPR, The American Red Cross
Languages
English
Mandarin Chinese
Honors Awards
President’s List – California Baptist University Fall 2018
Timeline
Medical Billing Specialist
Reconstructive Orthopedic Center
02.2024 - Current
Associate Banker
Golden Bank, N.A.
01.2022 - 02.2024
Project Assistant
Light and Salt Association
06.2021 - 01.2022
Bachelor of Science in Public Health -
California Baptist University
CPR, The American Red Cross
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