Comics
Kyle Des Lauriers
Manchester,NH
Summary
Dynamic professional with a relentless drive to learn and succeed. Passionate about teamwork and thriving in collaborative environments, while also excelling independently. With a diverse background across various fields, adept at adapting and bringing innovative solutions to any challenge. Known for being self-motivated and dedicated to continuous growth, always aiming for excellence. A proactive and enthusiastic individual, committed to achieving outstanding results and making a positive impact.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Billing Specialist
Pridestar EMS
03.2020 - Current
- Prepared billing correspondence and maintained database to organize billing information.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting positive customer experience.
- Utilized various software programs to process customer payments.
- Managed collections claims for unpaid bills against estates of debtors.
- Collected payments and applied to patient accounts.
- Communicated with patients for unpaid claims for HMO, PPO and private accounts and delivered friendly follow-up calls for proper payments to contracts.
- Collaborated with customers to resolve disputes.
Parts Specialist
Commonwealth Motors
02.2018 - 03.2020
- Provided training to new team members on best practices in parts management, fostering culture of continuous improvement within department.
- Maximized sales opportunities by effectively cross-selling complementary products whenever appropriate during customer interactions.
- Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
- Ensured compliance with industry regulations by staying current on changes in legislation related to automotive parts procurement and distribution.
- Ordered parts from various distributors to fulfill demands.
- Trained and mentored junior employees on regulations, best practices, and performance strategies.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Issued parts to technicians to complete customers' repairs.
Inventory Control Supervisor
Pep Boys Auto Parts & Service
06.2016 - 02.2018
- Optimized storage space utilization by reorganizing warehouse layout and product placement.
- Processed damaged goods and completed wasted inventory paperwork.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Analyzed sales trends to forecast future demand patterns, enabling proactive adjustments to inventory levels as needed.
- Facilitated regular communication between departments for seamless coordination in replenishment activities.
Education
Bachelor of Arts - Illustration
Montserrat College of Art
05.2016
Associate of Arts - Illustration
Northern Essex Community College
05.2013
Skills
- Software Updates
- Troubleshooting
- Project status updates
- Data Entry
- Teamwork and Collaboration
- Project Management
- Document Review
- Technical Support
- Software Installation
Certification
- CAC- Certified Ambulance Coder
- HTML: Training - Completed course
- IT fundamentals: Training - Completed course
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Career advancementWork-life balanceCompany Culture401k matchHealthcare benefitsWork from home optionPaid time offPaid sick leaveInterests
Illustrating
Gaming
Exploring
Learning new technologies
Coffee
Timeline
Medical Billing Specialist
Pridestar EMS
03.2020 - Current
Parts Specialist
Commonwealth Motors
02.2018 - 03.2020
Inventory Control Supervisor
Pep Boys Auto Parts & Service
06.2016 - 02.2018
Bachelor of Arts - Illustration
Montserrat College of Art
Associate of Arts - Illustration
Northern Essex Community College
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