Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eternity Richardson

Alexandria,LA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer need, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Waitress

Pitt Grill
05.2021 - 03.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Direct Care Worker

St Marys
02.2020 - 04.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Supervised daily activities and provided assistance to staff.

Direct Care Sitter

Westside Rehabilitation Center
03.2019 - 12.2020
  • Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Helped clients manage money, pay bills, and shop for groceries or personal items.

Cashier

Childrens Place Inc.
09.2017 - 02.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Pineville High School
Pineville, LA
05.2018

Skills

  • Customer Service
  • Order Accuracy
  • Dining Area Maintenance
  • Drawer Balancing
  • Returns Processing
  • Cash Register Operation
  • Customer Assistance
  • Product Restocking
  • Inventory Control
  • Time Management Skills

Timeline

Waitress

Pitt Grill
05.2021 - 03.2022

Direct Care Worker

St Marys
02.2020 - 04.2021

Direct Care Sitter

Westside Rehabilitation Center
03.2019 - 12.2020

Cashier

Childrens Place Inc.
09.2017 - 02.2019

High School Diploma -

Pineville High School

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Eternity Richardson