Emily R. Tew
McMinnville,OR
Summary
Results‑driven Administrative Assistant with experience in operations, customer service, and executive support. Skilled in HR coordination, correspondence management, client relations, auditing, and process improvement. Proficient in accounts payable, contracts, licensing, and benefits administration, with a proven ability to manage multiple deadlines in fast-paced environment.
Overview
25
25
years of professional experience
Work History
Business Licensing Specialist
Wilson Construction Company
Canby, OR
01.2024 - 11.2025
- Conducted research and secured essential Business and Contractors' licenses and permits to support project management operations.
- Streamlined monthly invoice routing for 30+ rental agreements ensuring timely approvals, efficient payment issuance, financial accuracy and the preservation of vendor relationships.
- Assisted with processing of Subcontracts and Professional Service Agreements upholding departmental standards and insurance compliance.
- Created training materials for new Project Managers ensuring consistent understanding of licensing policies and procedures.
- Developed comprehensive standard operating procedures for Subcontracts and Professional Services Agreements.
- Enhanced cross-functional collaboration between departments through effective communication and coordination of activities.
Billing Specialist
Connections NW
Newberg, OR
06.2023 - 12.2023
- Coordinated daily interactions with field personnel to verify and secure precise time card entries.
- Provided direction to field personnel through outreach efforts, ensuring compliance with established location mandates and state requirements.
- Managed billing processes, ensuring accuracy and compliance with organizational standards and State of Oregon.
- Coordinated follow-up efforts with outside agencies to maintain current records of new and renewed contracts in state system.
Executive Assistant
Hiland Water Corporation
Newberg, OR
01.2022 - 05.2023
- Perform a variety of administrative tasks and support to General Manager and management team. Primary responsibilities include renewing client service agreements, administration of employee benefits, onboarding new employees, employee appreciation, purchasing, compliance, and field operations support.
Several Administrative Positions
Various Temp Agencies
McMinnville And Salem, OR
06.2018 - 12.2022
- Variety of administrative positions in multiple fields including health insurance, financial services, senior living and agriculture.
Executive Administrative Assistant
New York Life Insurance Company
Walnut Creek, CA
01.2007 - 2018
- Supporting Regional Vice President and Zone Administrative Officer; providing daily administrative services and coordinating administrative aspects of general office reviews, suspense accounts, and P-Cards, as well as various reports and projects
- Overseeing office operations and procedures, as well as supporting HR with maintaining and enforcing office policies
- Managing monthly general office and zone expenses through P-Card reconciliation, ensuring journal entries are accurately completed, reporting attendance for the Zone Officers, coordinating travel arrangements, and processing expense reports
- Liaising between executives, clients, and all other stakeholders as a central point of contact and informational resource; communicating key procedures to general offices, obtaining and distributing information for Zone Officers, answering general office inquiries, and keeping senior management informed of developments
- Coordinating Zone General Office reports and review, and communicating review and reports to Home Office
Executive Administrative Assistant | Customer Service Representative – Licensing & Contracting
New York Life Insurance Company
Portland, OR
10.2000 - 01.2007
- Provided administrative support to Managing Partner and managed accounting tasks for contracting, licensing, and FINRA
- Composed correspondence and managed correspondence to and from agency
- Scheduled and coordinated appointments, meetings, events, and travel arrangements
- Managed agent contracts, FINRA registration, and all agency personnel licensing requirements
- Coordinated annual supervisory interviews with Managing Partner, Development Manager, and agents
- Maintain compliance and personnel records, as well as administration of monthly reports for regional and home offices
- Planned and organized in-house and off-site company events, celebrations, and conferences
- Responded to employee inquiries regarding supply requisitions, IT hardware replacements, and travel itineraries
- Liaised with facilities management, vendors, and IT staff regarding maintenance and repairs, supply orders, and office equipment requisitions
Education
ALMI & ACS -
Life Office Manangement Association
No Degree -
Chemeketa Community College
High School Diploma -
McMinnville High School
Skills
- Communication
- Critical thinking
- Customer service
- Financial management
- Ghostwriting
- Leadership
- Microsoft Office Suite
- Openness to criticism
- Slack, Teams
- Teamwork
- Time management
Timeline
Business Licensing Specialist
Wilson Construction Company
01.2024 - 11.2025
Billing Specialist
Connections NW
06.2023 - 12.2023
Executive Assistant
Hiland Water Corporation
01.2022 - 05.2023
Several Administrative Positions
Various Temp Agencies
06.2018 - 12.2022
Executive Administrative Assistant
New York Life Insurance Company
01.2007 - 2018
Executive Administrative Assistant | Customer Service Representative – Licensing & Contracting
New York Life Insurance Company
10.2000 - 01.2007
ALMI & ACS -
Life Office Manangement Association
No Degree -
Chemeketa Community College
High School Diploma -
McMinnville High School
Areas of Excellence
- Office Administration
- Business Operations
- Project Management
- Team Leadership
- Customer Service
- Client Relations
- Process Improvements
- Vendor Relations
- Budgeting/Cost Reduction
- Benefits & Compensation
- Recordkeeping
- Auditing
- Training & Development
- Problem Solving
- Critical Thinking
- Organizational Skills
- Cross-Functional Collaboration
EMPLOYMENT HISTORY
- Business Licensing Specialist / Wilson Construction Company January 2024 – November 2024
- Billing Specialist / Connections NW June 2023 – December 2023
- Executive Assistant / Hiland Water Corp. January 2022 – May 2023
- Multiple Temporary Jobs in Various Industries 2018 – 2022
- Executive Assistant / New York Life Insurance Company 2000 – 2018