Ethan Abitz
Brooksville
Summary
Assistant Front of House Manager specializing in financial stewardship and enhancing guest experiences. Skilled in cash management, operational efficiency, and training high-performing teams to consistently meet corporate standards. Dedicated to problem-solving and delivering top-tier service in fast-paced environments. Successfully improved operational efficiency and profitability through effective cash handling, register audits, and targeted training programs. Committed to fostering a culture of excellence in guest service and team performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
FTS Trainer
Chick-Fil-A Corporate
03.2023 - Current
- Lead on-site, hands-on training to ensure consistency with brand standards and guest experience expectations
- Support new restaurant openings and existing locations by training and developing team members and leaders
- Work closely with leadership to identify gaps and adjust training to meet store needs
- Coach and mentor teams on systems, processes, and day-to-day operations
- Help build efficient, high-performing teams in fast-paced environments
- Ensure new locations are set up for long-term success through strong training and operational consistency
FOH Supervisor/ Assistant Director
Chick-fil-A Hernando County
Brooksville
06.2020 - Current
- Oversee front-of-house daily operations with a strong focus on financial stewardship, cash handling, and overall profitability
- Monitor sales and expenses to improve efficiency, reduce costs, and drive revenue growth
- Conduct register audits, manage safe counts, and prepare accurate daily deposits
- Manage truck ordering and inventory while tracking waste and assisting with monthly food cost control
- Maintain smooth day-to-day operations by managing labor, speed of service, productivity, and efficiency
- Train new team members to high standards, ensuring consistent execution of corporate procedures and guest service expectations
- Lead, coach, and develop team members, helping them grow in their roles and prepare for future career opportunities
Education
Associate of Science - Business Management
Western Governors University
Salt Lake City, UT09-2026
GED -
Abitz Family Homeschool
Hudson06-2022
Skills
- Point of sale systems
- Menu knowledge
- Staff Motivation
- Cash Handling
- Policy Enforcement
- Guest Relations
- Team Leadership
- Store Opening and Closing
- Cash Drawer Reconciliation
- New Hire Training
Certification
- ServSafe Certification
- 20 Hours Chick-Fil-A Corp. Leadership Training
References
References available upon request.
Education and Training
other
Timeline
FTS Trainer
Chick-Fil-A Corporate
03.2023 - Current
FOH Supervisor/ Assistant Director
Chick-fil-A Hernando County
06.2020 - Current
Associate of Science - Business Management
Western Governors University
GED -
Abitz Family Homeschool