Summary
Overview
Work History
Education
Skills
Building Custom Gaming Computers
Timeline
Generic

Ethan Abrams

Vacaville,CA

Summary

Accomplished Shift Manager at Taco Bell, adept in employee training and problem-solving, enhanced team performance through effective leadership. Skilled in computer repair, as demonstrated at Best Buy, with a strong focus on customer service. Proven ability to manage high-stress situations and improve operational efficiency. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

4
4
years of professional experience

Work History

Shift Manager

Taco Bell
06.2023 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Computer Technician

Best Buy
04.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Computer expertise and repair experience
  • Pc and Laptop experiance

Server

Mel's Diner
10.2020 - 11.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Vaden
Fairfield, CA
06.2024

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Computer repair and sales expertise
  • Auto mechanic experience

Building Custom Gaming Computers

I have been building Gaming Computers for about 6 years and within that time i have build over 50 custom gaming computers ranging from air cooled and office use only to high end water cooled performance computers completely custom to the customers liking. I have also learned how to use and install software , how to utilize audio power within certain computers and how to solve and fix problems with damaged or corrupted parts 

Timeline

Shift Manager

Taco Bell
06.2023 - Current

Computer Technician

Best Buy
04.2023 - 12.2023

Server

Mel's Diner
10.2020 - 11.2022

High School Diploma -

Vaden

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Ethan Abrams