Ethan Alexander
Maricopa,AZ
Summary
Results-driven Team Manager with extensive experience in Customer Relations, known for cultivating strong client and colleague connections. Demonstrated ability to enhance customer loyalty through proactive service and efficient problem-solving. A commitment to a dedicated work ethic fosters a positive sales environment, driving productivity and team morale.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Info Screen Printing
Tempe, AZ
08.2024 - Current
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified opportunities for upselling additional products or services based on customer needs.
Team Manager
Pizza Hut
College Station, AZ
04.2023 - 08.2024
- Created a positive work environment by setting clear expectations and providing resources necessary for success.
- Conducted regular performance evaluations, providing constructive feedback and personal development plans.
- Implemented strategic team objectives aligned with company goals, increasing productivity.
- Recorded sales and labor tracks bi-hourly throughout the shift, and adjusted accordingly.
- Handled money objectives such as creating daily deposits, creating the cashier's till, assessing cash drops and tips, and ordering inventory.
- Training and hiring new staff as needed, and guiding them to be as effective as possible.
Education
GED -
Arizona
05-2021
Skills
- Multi-task-oriented
- Sales/labor documentation
- Managing a team
- Money handling
- People appealing
- Customer service
- Product upsell
References
References available upon request.
Timeline
Customer Service Representative
Info Screen Printing
08.2024 - Current
Team Manager
Pizza Hut
04.2023 - 08.2024
GED -
Arizona
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