Ethan Andrews
Sioux Falls,SD
Summary
Driven and results-oriented professional with a strong work ethic, excellent communication skills, and a passion for continuous growth. Known for taking initiative, learning quickly, and contributing effectively to team and organizational success.
Overview
11
11
years of professional experience
Work History
Service Advisor
Sioux Falls Ford
Sioux Falls, SD
08.2023 - Current
- Provided exceptional customer service by addressing inquiries and concerns efficiently.
- Coordinated service appointments, ensuring timely and accurate scheduling for clients
- Gathering necessary information and preparing work orders promptly.
- Educated guest on vehicle maintenance and service options, enhancing overall satisfaction.
General Manager
Jimmy John's
Oklahoma City, OK
07.2022 - 08.2023
- Oversaw daily operations, ensuring compliance with company policies and quality standards.
- Managed team performance through effective training and mentoring programs.
- Implemented inventory management systems to streamline supply chain processes.
- Developed marketing strategies that increased customer engagement and drove sales growth.
Evening Manager
Jimmy John's
Garland, TX
11.2018 - 05.2022
- Supervised evening operations to ensure timely service and customer satisfaction.
- Trained and mentored staff on food preparation protocols and safety standards.
- Managed inventory levels and placed orders to maintain stock availability.
- Implemented process improvements to enhance service efficiency during peak hours.
Team Member
Chic-Fil-A
Lawton, OK
06.2015 - 08.2016
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Maintained cleanliness and organization of work areas, adhering to health and safety standards.
Education
Exercise Science
Langston University
Langston, OKHigh School Diploma -
Homeschooled
Lawton, OK05-2016
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Quality Control
- Certified Personal Trainer
- Photographer
Timeline
Service Advisor
Sioux Falls Ford
08.2023 - Current
General Manager
Jimmy John's
07.2022 - 08.2023
Evening Manager
Jimmy John's
11.2018 - 05.2022
Team Member
Chic-Fil-A
06.2015 - 08.2016
Exercise Science
Langston University
High School Diploma -
Homeschooled
ISSA Certified Trainer
Certified Personal Trainer