Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Teller
Lake Michigan Credit Union
Holland , MI
03.2026 - Current
Processed customer transactions efficiently and accurately.
Assisted customers with account inquiries and service requests.
Resolved customer complaints promptly and professionally.
Maintained confidentiality of all customer records and information according to company policies.
Stone Mason
Ross Thomasma Construction LLC.
Grand Rapids, Michigan
03.2023 - 03.2026
Constructed stone structures using various masonry techniques and tools.
Collaborated with team members to complete projects efficiently.
Resolved on-site challenges by adapting designs as needed.
Inspected completed work for quality and adherence to specifications.
Educated apprentices on safe masonry practices and techniques.
Communicated with customers before starting work to inform of noise, obstructions or interruptions.
Car Detailer
Borgman Ford
Grandville, Michigan
02.2020 - 03.2023
Cleaned and polished vehicles to meet high dealership standards.
Managed detailing supplies inventory and ordered as needed for efficiency.
Collaborated with service team to prepare vehicles for customer delivery.
Trained new team members on detailing techniques and best practices.
Maintained cleanliness of detailing area to promote a safe working environment.
Sales Associate
Cabelas
Grandville, Michigan
05.2018 - 02.2020
Assisted customers in selecting outdoor gear and apparel.
Maintained knowledge of product features and promotions.
Resolved customer inquiries and concerns promptly and effectively.
Helped customers find specific products, answered questions, and offered product advice.
Assisted customers with product selection, sizing and styling.
Worked with fellow sales team members to achieve group targets.