Ethan Blair
Ashland
Summary
Results-driven Coffee Industry Leader with expertise in Operations Management, Customer Service, and Inventory Control. Proficient in Staff Training, Workflow Optimization, and Quality Assurance. Demonstrated ability to enhance team performance and adapt to evolving industry demands.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Coffee Manager
Albertsons
09.2023 - Current
- Enhanced beverage quality by supervising daily coffee operations and ensuring consistency.
- Boosted staff skills through training in coffee preparation and customer service.
- Reduced waste and optimized stock levels via effective inventory management strategies.
- Identified sales trends for informed inventory decisions through thorough data analysis.
- Improved equipment performance by maintaining coffee machines regularly.
- Promoted team cohesion by fostering open communication and valuing contributions.
- Aligned employee actions with company ethics and standards through consistent communication.
- Managed 60-120 customers per day.
Line Worker
Wendy’s
11.2021 - 06.2023
- Operated food preparation equipment to ensure quality standards met
- Assembled and packaged orders efficiently for customer fulfillment
- Maintained cleanliness and organization of workstations throughout shifts
- Collaborated with team members to enhance service speed and accuracy
- Trained new employees on food safety protocols and operational procedures
MET Department Associate
The Home Depot
06.2021 - 09.2022
- Boosted sales by keeping the sales floor organized and well-stocked.
- Trained new associates on efficient merchandise handling and operational procedures.
- Ensured accurate weekly pricing updates for general merchandise.
- Communicated company ethics and standards to all employees effectively.
- Enhanced customer satisfaction by 10% through improved store experience.
Education
Graduate Certificate - Digital Cinema Major
Southern Oregon University
Ashland, OR06-2025
High School Diploma -
David Douglas High School
Portland, OR06-2020
Skills
- Scheduling
- Health and safety regulations
- Customer experience management
- Food safety compliance
- Sales tracking
- Cost monitoring
- Hiring and training employees
- Relationship building
- Calm and pleasant demeanor
- Critical thinking
- Adaptability and flexibility
Accomplishments
- Maintained positive results and a 60% QTD increase in sales through effective scheduling and quality control.
- Collaborated with Operation Specialists to track inventory and adjust PARs to maintain effective ordering
Certification
- Certified Barista Trainer, Starbucks - 2023-2025
- Certified LS Leader, Starbucks - 2024-2025
Timeline
Coffee Manager
Albertsons
09.2023 - Current
Line Worker
Wendy’s
11.2021 - 06.2023
MET Department Associate
The Home Depot
06.2021 - 09.2022
Graduate Certificate - Digital Cinema Major
Southern Oregon University
High School Diploma -
David Douglas High School