Ethan Beck
Roseville,California
Summary
I am seeking a career with a company that values its customers and providing excellent service to the community it serves. I have excellent customer service skills and seek to be challenged and given tasks that would help me grow as a successful employee.
Overview
8
8
years of professional experience
Work History
Food Service Worker
Costco
Roseville, CA
06.2024 - Current
- Prepared and served food items in accordance with health and safety regulations.
- Assisted customers with product selection and maintained clean service areas.
- Monitored inventory levels to support restocking efforts and reduce waste.
Mobile Detailer
Personal
Roseville, CA
01.2024 - 11.2024
- Built up a Relationship with many customer from previous work history leading to working with many on my own.
- Performed efficient scheduling coordination to minimize wait times for customers.
- Enhanced customer satisfaction by providing thorough and meticulous detailing services for various vehicle types.
Mobile Detailer
Dazzles Referrals Corp.
Rocklin, CA
06.2022 - 12.2023
- Developed expertise in a variety of detailing techniques, including paint correction, ceramic coating application, and interior deep cleaning.
- Demonstrated adaptability when facing unique challenges or complex requests, leading to successful completion.
- Performed efficient scheduling coordination to minimize wait times for customers while maximizing productivity for the business.
- Ensured long-lasting results for clients by applying proven preservation methods during each detailing process.
- Cultivated lasting relationships with repeat clientele through personalized care and unmatched service excellence.
Detailer Manager
Dazzles Detailing Corp.
Rocklin, CA
06.2022 - 09.2023
- Increased detailing efficiency by implementing streamlined processes and procedures for the Detailer team.
- Implemented quality control measures, resulting in a significant decrease in returned work orders.
- Established safety protocols to minimize workplace accidents while handling various chemicals and equipment used in detailing processes.
- Enhanced overall profitability by identifying opportunities for upselling additional services or products during client interactions.
- Maintained strong relationships with customers, addressing any concerns or issues promptly to ensure satisfaction.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Mobile Detailer
Waterworks Pressure Pros.
Lincoln, CA
05.2022 - 12.2022
- Developed expertise in a variety of detailing techniques, including paint correction, ceramic coating application, and interior deep cleaning.
- Demonstrated adaptability when facing unique challenges or complex requests, leading to successful project completion.
- Reduced environmental impact through the use of eco-friendly products and responsible waste disposal practices.
- Performed efficient scheduling coordination to minimize wait times for customers while maximizing productivity for the business.
Package Handler
FedEx Group
Roseville, CA
04.2021 - 05.2022
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Front Desk
Johnson Ranch Sports Club
Roseville, CA
03.2018 - 04.2021
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Developed strong rapport with regular guests, fostering loyalty and repeat business.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
Education
High School Diploma -
Roseville High School
Roseville, CA05-2019
Skills
- CUSTOMER SERVICE
- Credit and cash payments
- Warehouse Safety
- Managing Operations and Efficiency
- Hiring and Training
- Vehicle Inspection
- Safe Driving
- Appointment Scheduling
- Team Management
- Quality Assurance
- Professional and Courteous
- Polishing proficiency
Awards
- 2021, Tugger Certification, FedEx
- 2021, Platinum Certificate of Recognition, FedEx
- 2022, Platinum Certificate of Recognition, FedEx
References
Craig Beck, MSP+OS - CSO, (916) 217-0107
Rich Wells, Johnson Ranch Sports Club - Manager, (916) 782-2300
Loren Miller, Fedex Group - Manager, (916) 380-0394
Kasra Mardjani, Dazzles Dynamic Performance - Owner, (916) 220-6970
Logust Perez, South Placer Heating and Air - Installer, (916) 517-7560
Timeline
Food Service Worker
Costco
06.2024 - Current
Mobile Detailer
Personal
01.2024 - 11.2024
Mobile Detailer
Dazzles Referrals Corp.
06.2022 - 12.2023
Detailer Manager
Dazzles Detailing Corp.
06.2022 - 09.2023
Mobile Detailer
Waterworks Pressure Pros.
05.2022 - 12.2022
Package Handler
FedEx Group
04.2021 - 05.2022
Front Desk
Johnson Ranch Sports Club
03.2018 - 04.2021
High School Diploma -
Roseville High School