Summary
Overview
Work History
Education
Skills
Accomplishments
Sports
Timeline
Generic

Ethan Behner

FULTON,MD

Summary

I am looking for a part-time position where I can utilize my strong work ethic, exceptional customer service skills, and passion for teamwork. I am confident that I would be a valuable asset to the team at Sunset Raw.

Overview

3
3
years of professional experience

Work History

Pet Sitter

Family Members
02.2022 - Current
  • Communicated professionally with pet owners via phone, email, and text.
  • Exercised animals regularly with walks and rigorous play activities.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Prepared food and water following instructions from pet owners.

Farmer's Market Customer Service Agent

Maple Lawn Farmer's Market
08.2024 - 11.2024
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Addressed customer account discrepancies and concerns.
  • Responded to customer requests for products, services, and company information.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Education

High School Diploma -

Reservoir High School
Fulton, MD
06-2027

Skills

  • New teller training
  • Complaint Handling
  • Exemplary work ethic
  • Customer Complaint Resolution
  • Upselling
  • Honest and Trustworthy
  • Investment product sales
  • Medication Management
  • Pet Sitting
  • Pet safety

Accomplishments

  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Collaborated with team of 4 in the development of a successful efficient environment.

Sports

Appointed captain of the Reservoir High School varsity tennis team for the 2024 season, following selection to the varsity team as a freshman. Skills achieved during this position include but are not limited to:

Leadership: Serve as a role model for teammates, demonstrating sportsmanship, commitment, and a positive attitude. 

Team Organization: Help organize practices, matches, and team events. This includes coordinating schedules and ensuring everyone is informed. 

Communication: Act as a liaison between the coach and team members, conveying important information and updates. 

Motivation: Inspire and encourage teammates, fostering a supportive team environment. 

Conflict Resolution: Address any issues or conflicts within the team, promoting teamwork and collaboration. 

Skill Development: Assist teammates in improving their skills, offering tips and support during practice. 

Community Representation: Represent the team at meetings or events, helping to build the team’s reputation within the school and community.

Timeline

Farmer's Market Customer Service Agent

Maple Lawn Farmer's Market
08.2024 - 11.2024

Pet Sitter

Family Members
02.2022 - Current

High School Diploma -

Reservoir High School

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Ethan Behner