Ethan Belanger
Mansfield,TX
Summary
A versatile professional with a passion for cybersecurity, music, and food. With experience in network operations and technical support, I bring a blend of technical expertise and a keen desire to learn. I'm committed to leveraging my skills to contribute to the cybersecurity and IT fields and share my knowledge with others.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Undergraduate Researcher-AI, Networks, RF, Malware
National Cyber Forensics Institute - UTulsa
03.2024 - 01.2025
- Participated in regular meetings to discuss aspects of research and experiments.
- Developed top-level skills in collaboration, interpersonal communication and writing through hands-on work and training.
- Performed research and development related to a wide range of topics.
- Focus in Encryption, Radio Frequency, AI/ML, Software/hardware, Embedded Systems.
- Created course curriculum for Local, Tribal, State, and Federal Law Enforcement.
- Trained and provided technical advice for Local, Tribal, State, and Federal law enforcement personnel.
- Briefed several Federal officials including the National Cyber Director for the White House.
Network Operation Center Technician - DevOps Focus
Nextlink Internet
04.2022 - 05.2024
- Managing and Troubleshooting WISP and Fiber OSP Networks across various deployments
- Investigating and resolving network issues for all service levels
- Configuring and engineering new deployments, including WISP, Fiber OSP, CBRS, and novel microwave networks
- Developing tools, systems, and documentation to enhance processes
- Communicating with Vendors, Customers, and field personnel
- Product owner for NMS and Outage documentation systems
- Current Dev-ops Technician focus, utilizing cloud infrastructure and python
- Installed cabling, wireless routers, and telephone systems for data communications networks.
- Dressed and installed fiber cabling and hardware.
- Installed patches and performed backups, system builds and image updates.
- Oversaw and managed operational and security requirements for numerous computers in network, related systems administration and regular maintenance.
Senior Technical Support Agent
Nextlink Internet
08.2021 - 04.2022
- Managed and troubleshot WISP and Fiber OSP infrastructure across various deployments
- Communicated with vendors and customers
- 4th Generation LTE EPC subject matter expert
Technical Support Agent
Nextlink Internet
04.2021 - 08.2021
- Managed and troubleshot WISP and Fiber OSP infrastructure
- Communicated with residential and business customers
Assistant Manager
Escape The Room - Fort Worth
04.2020 - 03.2021
- Developed systems and procedures to ensure smooth operations
- Provided customer service assistance, resolving customer issues and complaints
- Trained new employees on company policies and procedures
- Monitored employee performance and provided feedback
- Handled daily scheduling and payroll for all employees
- Maximized profits by minimizing operational costs and improving efficiency
- Troubleshot and resolved physical and electrical issues throughout the location
- Created maintenance and operational documentation to make daily operations easier
Cluemaster
Escape The Room - Fort Worth
11.2019 - 04.2019
- Wrote engaging and challenging clue scripts for multiple escape room scenarios
- Collaborated with other team members to create a unique and entertaining experience for guests
- Developed and maintained close relationships with customers to ensure satisfaction and repeat business
- Trained and supervised new staff on relevant escape room protocols and procedures
Manufacturing Associate
Panoramic Doors
05.2019 - 11.2019
- Operated a variety of equipment such as welding machines, presses, lathes, and dies
- Participated in quality control checks to ensure product met customer specifications
- Followed safety procedures and maintained cleanliness of the work area
- Supported the production line with needed supplies and materials
- Collaborated with team members to complete tasks in a timely manner
- Utilized problem-solving skills to diagnose and repair mechanical issues with equipment
- Assembled and tested multiple components to produce finished products according to specifications
CNC Machinist I
UTEX Industries Inc.
06.2018 - 12.2018
- Operated CNC machines to produce a variety of parts according to customer specifications and production needs
- Programmed CNC machines using Gcodes and Mcodes
- Monitored and adjusted machine settings to ensure optimal part quality and accuracy
- Inspected machined parts to meet dimensional specifications using a variety of measuring instruments
- Troubleshot CNC machines and equipment using technical manuals, schematics, and drawings
- Maintained a safe and organized work area
- Followed standard operating procedures for machine operation and safety
- Set up lathes and mills for novel parts and operations
Education
Bachelor of Science - Cybersecurity
The University of Tulsa
Tulsa, OK05-2027
High School Diploma - Arts AV, Information Technology, Manufacturing, STEM
Mansfield Frontier High School
Mansfield, TX05.2018
Skills
- Penetration Testing
- Computer Networking
- CNC Programming
- Software Development
- Python and Cloud Automation
- Graphic Design
- Music Production/Audio Engineering
- Adobe Creative Suite
- Application Security
- Microsoft Office/AD/Azure
- Virtualization/Hypervisors
- Network Monitoring and Reporting
- Verbal and written communication
- Online research
- Technical writing
- Computer programming
- Disaster recovery
- Linux administration
- Scripting languages
- Hardware and software installation
- Desktop troubleshooting
- Network administration
- Windows 95/98/2000/XP/XP pro/nt
- Virtualization technologies
- Nagios monitoring software
- Network troubleshooting
Certification
- Adult First Aid/CPR/AED - American Red Cross
- Juniper Network Certified Associate - JNCIA
- CBRS Certified Professional Installer (CPI)
- Test Out Certified Network Pro
- CompTIA A+ -Expired
- CompTIA Network+ -Expired
Timeline
Undergraduate Researcher-AI, Networks, RF, Malware
National Cyber Forensics Institute - UTulsa
03.2024 - 01.2025
Network Operation Center Technician - DevOps Focus
Nextlink Internet
04.2022 - 05.2024
Senior Technical Support Agent
Nextlink Internet
08.2021 - 04.2022
Technical Support Agent
Nextlink Internet
04.2021 - 08.2021
Assistant Manager
Escape The Room - Fort Worth
04.2020 - 03.2021
Cluemaster
Escape The Room - Fort Worth
11.2019 - 04.2019
Manufacturing Associate
Panoramic Doors
05.2019 - 11.2019
CNC Machinist I
UTEX Industries Inc.
06.2018 - 12.2018
High School Diploma - Arts AV, Information Technology, Manufacturing, STEM
Mansfield Frontier High School
- Adult First Aid/CPR/AED - American Red Cross
- Juniper Network Certified Associate - JNCIA
- CBRS Certified Professional Installer (CPI)
- Test Out Certified Network Pro
- CompTIA A+ -Expired
- CompTIA Network+ -Expired
Bachelor of Science - Cybersecurity
The University of Tulsa
Similar Profiles
Goury MogreGoury Mogre
HR Manager | HR Generalist at ANA Cyber Forensics Pvt. Ltd. & Abhay Nevagi & AssociatesHR Manager | HR Generalist at ANA Cyber Forensics Pvt. Ltd. & Abhay Nevagi & Associates
Goury MogreGoury Mogre
HR Manager | HR Generalist at ANA Cyber Forensics Pvt. Ltd. & Abhay Nevagi & AssociatesHR Manager | HR Generalist at ANA Cyber Forensics Pvt. Ltd. & Abhay Nevagi & Associates
FRANKLIN HICKSFRANKLIN HICKS
SENIOR CYBER INTELLIGENCE ANALYST at National Security Agency, NSA, National Cyber Threat Operations Center, NCTOCSENIOR CYBER INTELLIGENCE ANALYST at National Security Agency, NSA, National Cyber Threat Operations Center, NCTOC