Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Ethan Bolling

Sun Prairie,WI

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

2
2
years of professional experience

Work History

Package Handler

FedEx:Ground
06.2023 - Current
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within fast-paced environment.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Loaded packages into correct trucks.

Guest Advocate

Target
07.2021 - 08.2023
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Collaborated with team members to handle guest requirements from check-in through check-out.

Education

GED -

Madison Area Technical College
Madison, WI
05.2024

High School Diploma -

Sun Prairie High School
Sun Prairie, WI
05.2022

Skills

  • Report Preparation
  • Customer Service
  • Reservation Management
  • Guest Relations
  • Adaptable
  • Guest Accommodations

Additional Information

I am comfortable working with Microsoft Word, Microsoft Excel, and Microsoft Powerpoint.

Timeline

Package Handler

FedEx:Ground
06.2023 - Current

Guest Advocate

Target
07.2021 - 08.2023

GED -

Madison Area Technical College

High School Diploma -

Sun Prairie High School

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Ethan Bolling