Summary
Work History
Education
Skills
Timeline
Generic

Ethan Connelly

San Antonio,Texas

Summary

Distinguished in the hospitality sector, notably at Pappas, for leveraging exceptional customer service and cash handling skills to enhance guest satisfaction. Demonstrated expertise in multitasking and maintaining professional appearance, significantly improving dining experience and operational efficiency. Proven track record of exceeding service quality standards, even during peak periods. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. With moderate knowledge in handling Excel, Power BI, and Tableau allowing for easy understanding of information.

Work History

Server/Head Waiter

Pappas
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

Landry's

Education

Bachelor of Accountancy - Accounting

The University of Texas At San Antonio
San Antonio, TX
12-2025

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Memory retention
  • Professional Appearance

Timeline

Server/Head Waiter

Pappas

Server

Landry's

Bachelor of Accountancy - Accounting

The University of Texas At San Antonio
Ethan Connelly