Michelle Spears
Yulee,FL
Summary
Dynamic professional with a strong work ethic and proven multitasking abilities, honed as a Server/Head Waiter at Carrabbas Italian Grill. Recognized for enhancing guest experiences through exceptional service and team collaboration. Adept at problem-solving and time management, consistently fostering a positive environment that drives performance and excellence.
Overview
9
9
years of professional experience
Work History
Server/Head Waiter
Carrabbas Italian Grill
08.2014 - 01.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Color Guard Director
Bartram Trail High School Band Boosters
10.2011 - 04.2019
- Maintained accurate records of attendance, participation levels, achievements, awards received by individuals or teams during competitions or events.
- Developed creative show concepts and coordinated with band directors to ensure seamless integration of color guard routines into overall performances.
- Enhanced team performance by implementing effective training and practice routines for color guard members.
- Promoted a culture of excellence within the color guard program, inspiring students to strive for continuous improvement in their performances.
- Established a positive learning environment that promoted teamwork, discipline, and respect among team members.
- Collaborated with other staff members to plan and execute special events such as parades, exhibitions, and community performances.
Education
Associate of Arts - Psychology
St. Johns River State College
St. Augustine, FL08-2013
Skills
- Strong work ethic
- Professional appearance
- Team collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
Languages
American Sign Language
Limited Working
Timeline
Server/Head Waiter
Carrabbas Italian Grill
08.2014 - 01.2021
Color Guard Director
Bartram Trail High School Band Boosters
10.2011 - 04.2019
Associate of Arts - Psychology
St. Johns River State College
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