Ethan Coy
Morrow
Summary
Driven professional with a robust background in security and automotive maintenance, notably at Tire Discounters and Walmart. Excelled in conflict resolution and critical thinking, enhancing customer satisfaction and operational efficiency. Achieved a significant reduction in incident response times by 30% through proactive surveillance and team collaboration. Skilled in record-keeping and relationship building, consistently exceeding employer expectations.
Overview
5
5
years of professional experience
Work History
Tire Technician
Tire Discounters
Cincinnati
09.2024 - 11.2024
- Performed basic maintenance tasks such as oil changes, brake jobs and filter replacements.
- Tested batteries, brakes, shocks, struts, suspension systems, exhausts system components and other parts related to tire installation process.
- Delivered customer service by answering questions and explaining tire installation process.
- Completed tire rotations on diverse vehicle makes and models.
- Attended training sessions provided by the company on a regular basis to stay up-to-date with latest technology trends.
- Planned work and determined appropriate tools and equipment.
- Assisted customers in selecting appropriate types of tires based on their driving needs.
- Contacted vendors to order or request quotes for specific tires and sizes.
- Collaborated with team members to fulfill sales and service requests.
Security Officer
Walmart
Cincinnati
01.2023 - 02.2024
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Assisted with crowd control during large events held at the facility.
- Assisted in the development and implementation of security policies and procedures.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Provided friendly and professional assistance to employees, visitors and customers.
- Monitored surveillance cameras and responded to suspicious activity.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
Security Officer
Target
Cincinnati
02.2020 - 12.2022
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Assisted with crowd control during large events held at the facility.
- Assisted in the development and implementation of security policies and procedures.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Provided friendly and professional assistance to employees, visitors and customers.
- Monitored surveillance cameras and responded to suspicious activity.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
Education
High School Diploma -
Colerain High School
Cincinnati05-2022
Skills
- Conflict resolution
- Critical thinking
- Decision-making
- Time management
- Relationship building
- Problem-solving
- Persuasion techniques
- Multitasking and organization
- Active listening
- Data entry
- Email management
- Record keeping
- Pleasant demeanor
References
References available upon request.
Timeline
Tire Technician
Tire Discounters
09.2024 - 11.2024
Security Officer
Walmart
01.2023 - 02.2024
Security Officer
Target
02.2020 - 12.2022
High School Diploma -
Colerain High School
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