Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Ethan Dankenbring

Centennial,Colorado

Summary

Resourceful Computer Service Technician known for high productivity and efficient task completion. Possess specialized skills in hardware troubleshooting, software installation, and network configuration. Excel in problem-solving, communication, and time management, ensuring swift resolution of technical issues and positive client interactions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Computer Service Technician

DHE Computer Systems
DTC, Colorado
04.2024 - Current
  • Repair Chromebook laptop hardware such as keyboards, motherboards, or led screens
  • Learned quickly in order to keep up with the company's demand of fixing a minimum of 20 laptops a day
  • Order parts through Lenovo and HP in compliance with different warranty types to repair Chromebooks and windows devices.

Classroom Tech Support

Kansas State University
Manhattan, Kansas
11.2022 - 12.2023
  • Received calls or emails from teachers that would have a technical issue
  • We would open and resolve tickets for issues in a timely manner to not interrupt class delivery
  • Gained experience in professionalism when talking to teachers or entering a class that is in session

Network Intern

Kroenke Sports & Entertainment
Denver, Colorado
06.2023 - 08.2023
  • Assist with setting up switches for events, such as basketball games or concerts
  • Assisted in transferring Kroenke websites from GoDaddy to AWS.
  • Participated in team meetings to discuss technology solutions and improvements.

Education

Bachelor of Science - Management Information Systems

Kansas State University
Manhattan, KS
12.2024

High School Diploma -

Littleton High School
Littleton, Colorado
05.2017

Skills

  • C# development
  • Data manipulation SQL
  • Networking
  • ERP Systems
  • Python
  • Computer hardware repair
  • Hardware troubleshooting

Certification

Google IT Support Professional Certificate, 03/25

Timeline

Computer Service Technician

DHE Computer Systems
04.2024 - Current

Network Intern

Kroenke Sports & Entertainment
06.2023 - 08.2023

Classroom Tech Support

Kansas State University
11.2022 - 12.2023

Bachelor of Science - Management Information Systems

Kansas State University

High School Diploma -

Littleton High School
Ethan Dankenbring