ETHAN DEL CID
Covina,CA
Summary
Cybersecurity graduate with strong knowledge of security principles and a commitment to user safety. Experienced in customer interaction and team collaboration highlighting adaptability and problem-solving capabilities. Aiming to apply technical skills and bilingual proficiency in an internship or entry-level position within cybersecurity or technical operations.
Overview
1
1
Language
6
6
years of professional experience
Work History
Team Member
Chuck E. Cheese
Covina, CA
08.2021 - Current
- Verified guest identities and matched guardians to minors using kid check security procedures for child safety.
- Communicated with team members in real time to escalate concerns and resolve guest issues efficiently.
- Assisted during special events and birthday parties while ensuring crowd control and safety standards.
- Collaborated with team members to maintain smooth operations during peak hours.
- Greeted customers upon entering the store with friendly demeanor.
- Trained new team members using approved training materials and information.
Intern
First Track Entertainment
Los Angeles, CA
03.2021 - 06.2021
- Executed studio photography sessions, ensuring proper setup and technical precision.
- Maintained confidentiality and professionalism while managing client images and digital content.
- Collaborated with clients and team members to clarify and meet project requirements.
- Identified customer needs promptly to enhance service delivery.
- Captured special events, parties, and portraits to document memorable moments.
- Consulted with clients to ascertain preferences and expectations for photo shoots.
Education
Masters of Science - Cyber Security
Grand Canyon University
Phoenix, Arizona01-2026
Bachelors of Science - Graphic Communications
California State University
Los Angeles, CA01-2020
Skills
- Cybersecurity principles
- Team collaboration
- Cybersecurity frameworks
- Vulnerability assessment
- Intrusion detection
- Two-factor authentication
- Security information and event management
- Bilingual
- Problem solving
- Virtual box
Languages
Spanish
Professional
Timeline
Team Member
Chuck E. Cheese
08.2021 - Current
Intern
First Track Entertainment
03.2021 - 06.2021
Masters of Science - Cyber Security
Grand Canyon University
Bachelors of Science - Graphic Communications
California State University