Sara Mendes
Los Angeles,CA
Summary
Dedicated professional with strong customer service skills, adept at managing inquiries and resolving issues. Committed to creating positive experiences through effective communication and collaboration.
Overview
5
5
years of professional experience
Work History
Store Team Member
Private Store
Los Angeles, California
01.2025 - 11.2025
- Assisted customers with product inquiries and provided recommendations.
- Stocked shelves and organized displays to maintain store appearance.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness of store areas, ensuring a welcoming environment.
- Collaborated with team members to facilitate smooth daily operations.
- Handled inventory management tasks including receiving and labeling products.
- Addressed customer complaints and resolved issues promptly and professionally.
- Participated in training new staff on store policies and procedures.
- Greeted customers and provided excellent customer service.
- Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
Private Nanny
private family
Los Angeles , CA
06.2024 - 12.2024
- Managed daily schedules and activities for children's educational and recreational needs.
- Created engaging lesson plans and activities tailored to children's developmental stages.
- Prepared nutritious meals and snacks, ensuring dietary restrictions were met.
- Assisted with homework, fostering a supportive learning environment at home.
- Maintained a safe and clean environment, adhering to health and safety standards.
- Communicated regularly with parents about children's progress and daily experiences.
- Organized playdates and outings, promoting social interaction among peers.
- Developed routines that encouraged positive behavior and emotional well-being in children.
- Bathed and dressed babies, changed diapers, and prepared bottles and feeding equipment.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Provided supervision and guidance to ensure safety of children in all situations.
In-Home Nanny
Private Family Client
Chicago, Illinois
05.2023 - 05.2024
- Provided attentive care to children in a private family setting.
- Planned and organized daily educational activities and playtime.
- Prepared nutritious meals and snacks according to dietary needs.
- Assisted with homework and promoted learning through engaging methods.
- Maintained a safe and clean environment for children's activities.
- Communicated effectively with parents regarding children's development and needs.
- Coordinated schedules for playdates, outings, and appointments.
- Supported children's social skills through group interactions and guided play.
Sales Specialist
Atento Brasil
Sao Paulo , SP
05.2022 - 05.2023
- Developed relationships with key business clients to understand their needs.
- Conducted product demonstrations to showcase features and benefits effectively.
- Collaborated with marketing team to create targeted sales materials and campaigns.
- Managed customer inquiries promptly, providing accurate information and support.
- Assisted in preparing sales proposals tailored to specific client requirements.
- Participated in trade shows, networking with potential clients and industry professionals.
- Maintained detailed records of customer interactions using CRM software efficiently.
- Researched market trends to identify new business opportunities and client segments.
- Provided technical advice on products or services to customers.
- Attended trade shows, conferences and other events to promote company's products or services.
Music Teacher
LB school
Sao Paulo , SP
01.2021 - 01.2022
- Developed engaging lesson plans for diverse student skill levels.
- Designed engaging lesson plans for diverse age groups and skill levels.
- Facilitated group classes to promote collaboration and peer learning among students.
- Assessed student progress and provided personalized feedback for improvement.
- Introduced music theory concepts to enhance overall understanding of piano playing.
- Organized recitals to showcase student achievements and foster confidence.
- Maintained a positive classroom environment encouraging creativity and expression.
Education
Associate of Science - Cyber Security IT
Uninove
Sao Paulo Sp01-2022
Associate of Arts - Piano . Sing , Teaching Music
Conservatorio Estdaual De Musica Dr. Jose Zoccoli
MG Brazil 01-2021
Skills
- Cybersecurity principles
- Risk assessment
- Customer service
- Lesson planning
- Music theory
- Technical communication
Languages
Portuguese
Full Professional
Timeline
Store Team Member
Private Store
01.2025 - 11.2025
Private Nanny
private family
06.2024 - 12.2024
In-Home Nanny
Private Family Client
05.2023 - 05.2024
Sales Specialist
Atento Brasil
05.2022 - 05.2023
Music Teacher
LB school
01.2021 - 01.2022
Associate of Science - Cyber Security IT
Uninove
Associate of Arts - Piano . Sing , Teaching Music
Conservatorio Estdaual De Musica Dr. Jose Zoccoli