Ethan Dunn
Houston,TX
Summary
Driven by a passion for client satisfaction and a knack for negotiation, I excelled in the retail industry, enhancing customer experiences and fostering strong relationships. My analytical skills and sales strategy development led to significant service improvements, showcasing my ability to meet challenges head-on while maintaining high accuracy in all tasks.
Reliable communicator experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
3
3
years of professional experience
Work History
E-Commerce Personal Shopper
HEB Store
07.2023 - 10.2024
- Solicited feedback from served customers to discern service weaknesses and positively shape future service interactions.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
- Received and stocked merchandise to general sales floor and e-commerce-specific shopping areas, complying with prescribed organization and planning policies.
Curbie (eStore)
HEB Store
08.2022 - 09.2023
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Resolved problems, improved operations and provided exceptional service.
Cashier
HEB Store
07.2021 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associates - Psychology
San Jacinto Community College
Houston, TX12.2026
Skills
- Negotiation Tactics
- Client Relationship Building
- Sales strategy development
- Accurate money handling
- Strong interpersonal skills
- Learning Strategies
Affiliations
- Ministry/Volunteer at Church - Using my technology and interpersonal skills, I minister every weekend at a church with multimedia, audio/light production, and tend to those in their youth, for guided counseling.
Timeline
E-Commerce Personal Shopper
HEB Store
07.2023 - 10.2024
Curbie (eStore)
HEB Store
08.2022 - 09.2023
Cashier
HEB Store
07.2021 - 07.2022
Associates - Psychology
San Jacinto Community College
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