Ethan Field
Coppell
Summary
Dedicated service technician assistant with a strong background at Dunn Food Equipment Inc. Proven ability in troubleshooting and optimizing customer satisfaction through effective communication. Recognized for attention to detail and adaptability in high-pressure environments, ensuring compliance with safety protocols while delivering professional service. Valid driver's license and reliable work ethic enhanced by operational efficiency. Impeccable standards of attendance, work ethic, and willingness to learn.
Overview
8
8
years of professional experience
Work History
Service Technician Assistant
Dunn Food Equipment Inc
08.2022 - 02.2025
- Streamlined processes by following established procedures for equipment servicing and diagnostics.
- Expanded knowledge base by assisting experienced technicians across various industries.
- Facilitated smooth operations by adhering to company guidelines for documentation, reporting, and communication with supervisors or colleagues.
- Optimized customer satisfaction by providing timely and professional service.
- Communicated effectively with customers to explain technical issues and recommend solutions.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
Infantryman
Army
10.2019 - 12.2021
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Enhanced team efficiency by conducting regular training sessions and tactical drills.
- Adapted quickly to changing conditions on the battlefield, enabling successful completion of assigned tasks under pressure.
- Improved unit readiness by maintaining and repairing essential equipment, ensuring optimal performance in the field.
- Trained in use of tear gas, passive ordnance, and explosives.
Porter
Chevron
08.2017 - 04.2018
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Completed sweeping, mopping, and window-cleaning.
- Increased workplace safety by immediately reporting potential hazards.
- Supported housekeeping staff by stocking supplies, removing trash, and handling laundry tasks as needed.
Education
High School Diploma -
James Martin
4501 W Pleasant Ridge Rd, Arlington, TX 7601608-2018
Skills
- Attention to detail
- Flexible and adaptable
- Punctual and reliable
- Heavy lifting
- Customer service
- Work with minimal supervision
- Problem and issue resolution
- Valid Driver's license
- Troubleshooting skills
- Professional and courteous
Timeline
Service Technician Assistant
Dunn Food Equipment Inc
08.2022 - 02.2025
Infantryman
Army
10.2019 - 12.2021
Porter
Chevron
08.2017 - 04.2018
High School Diploma -
James Martin
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