Jacob Rodriguez
Sacramento,CA
Summary
Detail-oriented service technician with a successful history of testing and evaluating service options to deliver exceptional resolutions. Efficiently completes service orders with meticulous accuracy in documentation. Committed to providing top-notch service and promoting clear client communication.
Overview
10
10
years of professional experience
Work History
Service Technician Assistant
Bailey Boy's Services
12.2021 - Current
- As an assistant service tech, I collaborated with senior technicians to provide proactive technical assistance by setting up equipment before and without instruction from a senior technician
- Problem solving skills were honed quick in this environment due to unprecedented conditions of customers’ homes
- Maintaining composure in this field was important since work sites could be worse for wear or equipment possibly breaking down
- At the end of the day, we use Microsoft Excel to import data about the projects completed throughout the day, their pricing, and information about the customer who requested it.
Valet Attendant
Red Hawk Casino
01.2019 - 04.2020
- As a valet I delivered exceptional customer service by greeting and assisting guests, and ensuring a positive experience
- After parking guest vehicles, I input the detailed information of the car such as make, model, along with any damage or notable quirks of the appearance into the custom system
- I developed effective communication and interpersonal skills here while maintaining a professional demeanor in a fast-paced environment.
Lifeguard/Swim Instructor
GORA Aquatic Center
01.2015 - 01.2018
- When I worked as a lifeguard, I assumed responsibility for ensuring the safety and well-being of swimming pool guests, responded to inquiries, administered first aid, when necessary, and maintained cleanliness standards
- Towards the end of my time there, I transitioned into the role of assistant coach instructed children in fundamental swimming techniques, emphasized safety protocols, and stroke proficiency.
Education
College -
Sacramento City College
Sacramento, CA01.2018
High school diploma -
Liberty Ranch High School
Galt, CA01.2015
Skills
- Customer Service
- Valet Parking
- Lifeguard
- Swimming
- Sports Coaching
- Teaching
- Driving
- Guest Services
- Basic Python Programming
- Technical Troubleshooting
- Problem Solving
- Communication
- Attention to Detail
- Time Management
- Team Collaboration
- Adaptability
- Hand-tool proficiency
- Computer Skills
- Software Diagnostics
Timeline
Service Technician Assistant
Bailey Boy's Services
12.2021 - Current
Valet Attendant
Red Hawk Casino
01.2019 - 04.2020
Lifeguard/Swim Instructor
GORA Aquatic Center
01.2015 - 01.2018
College -
Sacramento City College
High school diploma -
Liberty Ranch High School