Ethan Frierson
Tallahassee,FL
Summary
Diligent worker with solid background in customer service. Demonstrated ability to resolve customer issues and enhance client satisfaction through effective communication. Proven track record of utilizing problem-solving skills and empathy in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Baker
Ground Ops Roastery and Bakehouse
10.2023 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Driver
Jimmy John's
06.2022 - 10.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Prep Cook
Rae's Kitchen
05.2023 - 10.2023
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Back of House Team Member
Tijuana Flats
07.2021 - 05.2022
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Assisted with training new BOH staff members on established processes and goals.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
High School Diploma -
Lincoln High School
Tallahassee, FL05-2022
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Time management
- Valid Driver's license
- Clean driving record
- Problem-solving
- Cash handling
- Reliability and punctuality
- POS system operations
- Conflict resolution
Timeline
Baker
Ground Ops Roastery and Bakehouse
10.2023 - Current
Prep Cook
Rae's Kitchen
05.2023 - 10.2023
Driver
Jimmy John's
06.2022 - 10.2024
Back of House Team Member
Tijuana Flats
07.2021 - 05.2022
High School Diploma -
Lincoln High School
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